Regional Fitment Centre ManagerAre you a dynamic leader with a proven track record in retail service operations? We are seeking a highly motivated and experienced individual to join our team as a Regional Fitment Centre Manager. In this role, you will provide strategic leadership to a group of Fitment Centres within your designated region, ensuring the achievement of Key Performance Indicators (KPIs) while adhering to corporate standards and initiatives.Duties & ResponsibilitiesDrive Profitability: Lead initiatives to increase sales, market share, and maintain acceptable margins within set annual budgets and targets.Resource Management: Effectively manage resources, fostering a capable and engaged workforce through performance management and adherence to company values.Customer Experience: Cultivate a culture of professional, high-quality workmanship and customer service to deliver an exceptional customer experience, meeting all glass needs 'right first time.'Compliance and Administration: Monitor and control compliance with best administrative practices and corporate requirements related to operations, finance, and people administration.Stock Management: Ensure effective stock management through regular checks, adjustments, and accurate ordering to mitigate business risks.Brand Standards and Infrastructure: Maintain brand standards and ensure the upkeep of all assets and infrastructure with a focus on housekeeping.Health and Safety: Ensure strict adherence and compliance with health and safety standards and associated requirements.Desired Experience & QualificationCritical Requirements:Qualifications: Grade 12; Bachelor's Degree in Sales and Operations/Business Management.Knowledge: Familiarity with relevant legislation and fitment centre control procedures.Skills: Proficient in MS Office (Advanced), data analysis, communication (verbal and written), SAP, planning and organizing, change management, conflict management, financial, and commercial management.Experience: 10 years in a relevant retail service operation (tyres, exhausts, tracking systems) with strong technical, administration, and fitment centre control procedure knowledge. Demonstrable success in financial and commercial management with at least 5 years in a management role.Interested?If you are a results-driven individual with a passion for leadership and a commitment to excellence, we invite you to apply. Join us in driving success, delivering exceptional customer experiences, and shaping the future of our Fitment Centres.Apply now and be part of a dynamic team dedicated to achieving excellence!
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