Job Description
Europcar, one of South Africa's leading car rental companies which prides itself on delivering world-class service excellence, has an exciting opportunity available for a Sales Manager at the KZN Depot next to the King Shaka Airport.
Position Overview
The purpose of the position is to formulate and implement functional strategies to deliver organic sales growth, customer base expansion and increase in market share through acquisition of profitable new business. Lead and manage people, process, systems and pricing to achieve channel targets.
Specific Role Responsibilities
Job Outputs
General management including solid understanding of finance, IR and people coaching, hiring, performance management, retention; marketing, business analysis, strategic development and planning, budgeting, and integration between business functions and systems.
Able to overcome resistance to change and take unpopular decisions when necessary.
Critical thinking and comfortable with complexity/ambiguity.
Negotiation skills and a thorough understanding of big business procurement requirements.
Ability to deal objectively and effectively with multiple tasks on a national level.
Able to maintain and develop a high level of company and competitor product and services knowledge.
Exceptional capacity for managing and leading people; proven ability to lead and build team capabilities.
Proven ability to meet deadlines.
Experience at effectively presenting information to an executive level.
Service orientation/ Customer focus.
Excellent interpersonal skills at all levels.
Attention to detail.
Accountabilities and Performance Measures
Strategic vision and ability.
Tactical Sales Management, including customer focus, sales processes, lifecycles, best practice etc.
Strong business and financial acumen.
Achieves assigned budgets in designated strategic accounts.
Achieves strategic customer objectives defined by company management.
Completes strategic customer account plans that meet company standards.
Maintains high customer satisfaction ratings.
Qualifications and Experience
Minimum Experience
5-10 years' experience in a Senior Sales Management role.
6 years of people management experience.
Minimum Qualification
Degree (NQF7) in business management or other required.
Preferred Qualification
MBA or similar advanced degree - highly desired.
Minimum Requirements
Proven track record of achieving results in sales.
Valid Code 8 driver's license required. Driver and Vehicle Restrictions on the driver's license must be declared at application stage.
Computer literate: Intermediate to Advanced level of proficiency with Word/Excel/Outlook required.
Skills and Personal Attributes
Competencies
Communication skills in English (read, write & speak).
Listening skills.
Interpersonal Skills.
Client relationship building.
Sales Skills.
Business acumen.
Financial acumen.
Conflict Management.
Negotiation Skills.
Planning, organizing, monitoring and reporting skills.
Problem solving/assessment skills.
Computer Literacy.
Conducting formal meetings.
Creative and innovative.
Time Management.
Able to work under pressure.
New business skills.
Assertiveness.
Initiative.
Persuasiveness.
Results driven and orientated.
Personal Attributes
Committed.
Professional.
Resilient.
Strong leadership presence.
Results oriented.
Persistence/tenacity.
Integrity.
Self-control.
Creative and innovative solution finder.
Stress tolerance.
Collaboration and cooperation, actively discourages silo thinking and behaviour.
Adaptability/flexibility/agile to change.
A keen sense of personal responsibility in identifying business development/process/people development requirements and ensuring such requirements are addressed.
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