Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
The Regional Manager – Home Loans will oversee a team of Credit Officers as well as pricing officials responsible for assessing home loan applications, evaluating clients' financial information, and determining affordability and risk as well as ensuring that we price for the risk. The ideal candidate will have strong leadership skills, a deep understanding of lending procedures, and extensive experience in stakeholder support. The Regional Manager will ensure that the team complies with regulatory requirements and delivers timely and effective home loan solutions to clients.
Job Description
Lead, mentor, and develop a team of Credit Officers, ensuring high levels of performance and engagement.
Set performance goals and conduct regular performance reviews.
Provide training and development opportunities to enhance the team's skills and knowledge.
Home Loan Assessments:
Oversee the team's assessments of home loan applications for individuals and entities.
Ensure the evaluation of creditworthiness, financial stability, and risk associated with each application is thorough and accurate.
Guarantee compliance with regulatory requirements and internal policies across all assessments.
Stakeholder Engagement:
Foster and maintain strong relationships with key internal and external stakeholders.
Support the team in providing guidance and support to stakeholders throughout the application process.
Serve as the primary point of contact for escalations and complex cases.
Volume Management:
Oversee the management of high volumes of home loan applications to ensure efficient processing.
Implement and monitor streamlined processes to enhance efficiency and maintain service levels.
Prioritize tasks and allocate resources effectively to meet deadlines.
Decision Making:
Support the team in making informed and well-supported credit decisions.
Utilize credit scoring models and risk assessment tools to guide decision-making.
Review and approve recommendations and justifications for credit approvals or declines.
Risk Management:
Identify and address potential risks associated with home loan applications.
Ensure the team adheres to risk management protocols and industry best practices.
Stay informed about industry trends and regulatory changes affecting credit risk and adjust strategies accordingly.
Compliance:
Ensure strict adherence to regulatory requirements and internal compliance policies within the team.
Keep the team informed about changes in legislation impacting home loan assessments.
Conduct regular audits and reviews to ensure compliance standards are met.
Reporting:
Generate, analyze, and present reports related to home loan applications and credit decisions.
Provide insights into key performance indicators, trends, and areas for improvement.
Use data-driven insights to inform strategic decisions and drive continuous improvement.
Qualifications and Skills:
Bachelor's degree (NQF7 preferred) in Accounting, Economics, Banking and Finance, or a relevant field.
Minimum of 5 years of credit experience, with at least 3 years in home loans.
Proven experience in credit assessments and risk management.
Excellent analytical, decision-making, and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work under pressure and manage competing priorities.
Proficiency in using credit scoring models, risk assessment tools, and relevant software and technology platforms.
Clear credit bureau record and demonstrated responsible personal financial management.
Co-ordinates With:
Sales
Product
Credit Policy
Risk
Lender Partners
Soft Skills:
Power Point Presentation
MS Word and Excel
Education:
Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised.
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