Job Title: Refrigeration TechnicianSalary: R 15 400Location: Wetton, CPTReports to: Operations Supervisor R&MSubordinates: N/AJob Purpose: The role is responsible for the maintenance of all refrigeration equipment and to attend to call outs within SLA timeframes.PERSON SPECIFICATIONQualifications & Experience:MatricRefrigeration qualification with Trade TestValid driver's license1-2 years Customer service experience1-2 years Refrigeration ExperienceGas handling licenseSkills & Knowledge Required:Good knowledge of operational geographical area of operationExcellent knowledge of refrigeration equipmentExcellent knowledge of mechanical and electrical principlesAttention to detailAble to work under pressureDeadline orientatedInterpersonal relationshipsPersonal Attributes:Written Communication: The ability to express ideas clearly in memoranda, reports, letters or other documents with appropriate organization and structure, correct grammar and language and terminology adjusted to the audience's characteristics and needs.Verbal Communication: The ability to express ideas effectively in individual or group situations, adjusting language or terminology to the audience's characteristics and needs.Conflict Management: The ability to effectively manage and resolve conflict situations in the workplace.Interpersonal Sensitivity: The ability to demonstrate an awareness of how others feel and show empathy towards their needs and feelings.Teamwork: A genuine intention to work cooperatively with others and be part of a team.Business Acumen: The ability to understand key business issues and relevant external factors impacting the success of the organization.Drive and Commitment: The ability to set and achieve the highest possible standards of performance for oneself.Tenacity: The ability to stay with a position or plan of action until the desired objective is achieved.Negotiation: The ability to effectively explore alternatives and positions to reach outcomes that gain all parties' support and acceptance.Persuasiveness: The ability to communicate in a convincing manner and influence people.Planning, Organizing & Controlling: The ability to establish courses of action for self and/or others to ensure efficient completion and control of work.Task Structuring: Plans, prioritizes and structures own work, seeks closure, achieves own objectives and manages own time.Analytical Thinking: The ability to identify causal relationships or use inference chains to break a large problem into manageable pieces.Judgement: The ability to evaluate information and display logical reasoning.Implementing Decisions: The ability to follow through on decisions and take responsibility for implementation.Adaptability: The ability to maintain effectiveness when changes in the work environment take place.Motivation and Work Ethic: Must show enthusiasm and commitment towards maintaining standards of excellence.Problem Solving & Decision Making: The ability to take initiative in routine decision-making and problem-solving situations.
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