Ref No: 3219 - Pharmacist Order Processing Manager R845K Ctc Per Annum

Ref No: 3219 - Pharmacist Order Processing Manager R845k CTC per annumSalary: R845k CTC per annumLocation: Parow, Cape Town SouthCompany: Express Employment Professionals SA Head OfficeOur client, a leading pharmaceutical company, is looking for the services of a seasoned Pharmacist Order Processing Manager for their operations in the Western Cape.Responsibilities:Assist with daily quality assurance processes, reports, and general query handling1st Time Query resolution: > 98%Assist in compiling weekly and monthly reporting to both Provincial Department of Health and National Department of HealthCall centre management of both Inbound and Outbound CallsDaily meetings with Managers regarding Service Level AgreementsOvertime budget management and complianceAllocation of resources throughout Order ProcessingLiaison between support departments and business take-on'sCapacity planning for new business take-on'sProbation & Performance ManagementResolving Stock challengesIR interventionsEnsure that the Western Cape Central dispensing unit (WC CDU) Order Processing Department is operating effectively and efficiently within the WC CDU SLAUnderstanding of the WC CDU Penalty MatrixCompiling and management of new SOP'sManagement of Operational expenses within budgetMinimum Requirements:BPharm Degree from a recognised University5 to 7 years Admin Management experience5 to 7 years Supervisory and Management experience2 to 3 years experience and working knowledge of the Western Cape Central Dispensing Unit (WC CDU)
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