Example skills and attributes are below:- Senior Client interface for the companyo Facing off to client senior management teams will require strong interpersonal and communication skills to effectively engage with senior client management teams.o The ability to build deep trusted long-term relationships with high-level stakeholders.o Acting as an intermediary between the company and the client organisation, ensuring clarity and understandingo Strong leadership and decision-making ability to handle complex situations and guide teams toward solutionso Ability to address conflicts, negotiate terms, and find mutually beneficial solutions- Keeps the company strategy in mind when qualifying the companies opportunities Pipeline Managemento Develop and maintain a robust sales pipeline to ensure consistent and sustainable growth aligned to a pre-existing account strategy.o Collaborate across the company and the Client to identify and target new opportunities.o Keeps the company strategy in mind when qualifying the companies opportunities- Proposals and Contractingo Lead the preparation, negotiation, and finalisation of customer proposals and contracts.o Ensure all proposals align with company goals, customer needs, and financial targets.o Work closely with the companies leadership and engineering to mitigate risks and ensure contractual obligations are achievable.- Revenue Generationo Develop and execute strategies to achieve and exceed revenue targets.o Identify upselling and cross-selling opportunities within the existing customer base.o Monitor market trends and competitor activities to inform strategic initiatives.- Delivery Qualityo Oversee the execution of projects and services to ensure they meet customer expectations and company standards.o Identify issues ahead of time and inspire teams to be curious and solve issues before it becomes visible to clientso Implement metrics and KPIs to evaluate delivery performance and customer satisfaction.o Drive a culture of continuous improvement in service delivery processes.- Managed Service SLA Complianceo Ensure adherence to Service Level Agreements (SLAs) for all managed services.o Proactively address and resolve any service issues or escalations.o Collaborate with the Managed Services team to optimise service reliability and efficiency.Client related domain experience that is required:- Mining and commodity related operational improvement- Supply chain and logistics digital operational process improvement, outside of implementing traditional ERP systemsBackground experience:- Proven experience in customer management, sales leadership, and service delivery.- Strong negotiation, relationship management, and strategic planning skills.- Exceptional communication and interpersonal skills.- Results-oriented with a demonstrated ability to manage multiple priorities and deliver on deadlines.Key Competencies:- Worked in a consulting environment, with excellent experience of building new client relationships, monetizing existing relationships, deal origination where an RFP does not exist, selling and solution design for complex business process improvement- Strong track record of completing commercial agreements and impactful messages to senior stakeholders- Strong commercial acumen linked to achieving client outcomes- Demonstrates strong versatility and can thrive in innovative situations- Viewed as an expert in your chosen fieldQualifications:- Bachelors degree in Business Administration, Management, or a related field