Duties & Responsibilities:- Be responsible for all products (OEM and Tier 1 suppliers), including customer requirements and specifications, APQP process and customer complaints. - Ensuring that customer complaints, and non-conformances are addressed and prevented from re-occurring (close the loop effectively).- Initiate communication to management team immediately on issues and initiate containment activities.- Liaise with local and overseas suppliers and OEMs on quality matters, root cause investigations and corrective/preventative action plans and update of the relevant documentation.- Represent the company in customer quality discussions (internally and externally), and advise on requirement/specifications, able to present on quality issues to the customers.- Ensure all customer-specific requirements are included effectively and efficiently into internal systems, procedures and specifications. - Prepare reports on quality related matters.- Effectively participate in all 1st, 2nd and 3rd party audits.- Provide training to all employees on customer and quality standard requirements.- Hands-on knowledge of KPM Halle (Problem solving) and be on system (for PPAP submissions).- Responsible for accuracy in Scrap Reporting and facilitation of Reduction Daily Meetings.- Facilitation of Quality and Scrap Improvement Meetings and Co-Ordination of required Improvements (close the loop effectively).- Responsible for conducting all Product and Process Audits, Internal and Quality System Audits, together with Co-Ordination and Drive of required Improvements (close loop effectively)- Co-Ordination of Root Cause Analysis using Automotive Core Tools.- Responsible for the mentoring and training of Quality Technicians and Inspectors.- Responsible for the Production Release Processes of Products, when considering Customer Specific and Internal Requirements.- Responsible for conducting SPC on specific criteria, as per requirements.- Conducting Capability Studies, together with the interpretation of data.- Support Projects Team with start-up of new processes & product introductions.- Responsible for Raw Material Inspection and Release System. - Monitor quality performance of suppliers and rate suppliers monthly (Quality and Delivery input from Logistics). Report monthly on supplier performance to the Quality Manager.Requirements:- Diploma/ B Tech in Engineering - Diploma / Certificate in Quality (TQM / City & Guilds)- Three to Five years relevant experience- Working knowledge of the Injection Moulding process - Automotive Core Tools Training- VDA 6.3 Auditor Qualification