Cape Town, South Africa | Posted on 07/10/2024
Company Overview: A leading Independent Financial Advisor (IFA) in the South African market, is known for offering customised solutions and advice tailored to the financial life cycle of each client. Origin Group has a strong presence with a national footprint, working with partners and service providers within the financial services industry to provide clarity and order to clients' financial affairs.
Job Summary: We are seeking a highly organised and efficient individual to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing outstanding customer service and performing various administrative tasks to ensure the smooth operation of our office and assisting the Exec Technology.
Key Responsibilities:
Assist the Exec Technology with administrative and IT duties.
Greet and welcome visitors in a professional and friendly manner.
Answer, screen, and direct incoming phone calls.
Manage the reception area, ensuring it is clean and presentable at all times.
Assist with scheduling and coordinating meetings and appointments.
Handle incoming and outgoing mail and deliveries.
Maintain and update office records, including contact lists and employee directories.
Provide administrative support to various departments as needed.
Assist with the preparation of documents, reports, and presentations.
Monitor office supplies and place orders when necessary.
Assist with onboarding new employees and orienting them to office procedures and policies.
Requirements High school diploma or equivalent; additional qualifications in office administration are a plus.
Proven work experience as a Receptionist, Front Office Representative, or similar role.
Proficient in Google Office Suite and/or MS Office
Strong IT skills are an advantage
Experience and ability to operate the WorkPool system is advantageous.
Strong verbal and written communication skills.
Excellent organisational and multitasking abilities.
Professional attitude and appearance.
Ability to be resourceful and proactive when issues arise.
Excellent interpersonal skills and customer service orientation.
Ability to work independently and as part of a team.
Attention to detail and quality focus.
High levels of drive, energy, and enthusiasm.
Effective time management and organisational skills.
Ability to manage conflict and handle stressful situations calmly and professionally.
The position offers competitive remuneration packages with company benefits, a fast-paced work environment, and employee recognition initiatives.
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