Receptionist / Switchboard Operator -Durban

Receptionist / Switchboard Operator - DurbanListing reference: track_001258
Listing status: Online
Apply by: 31 July 2024
Position summaryJob category: Reception and Switchboard
Location: Durban
Contract: Permanent
EE position: No
IntroductionTracker requires the services of a friendly Receptionist / Switchboard operator in the Client Services department based at Tracker Durban Office.
RESPONSIBILITIESThe incumbent is expected to provide excellent service to internal and external customers.Operate and direct all calls on switchboard.Receive and welcome visitors and customers, contacting the relevant department for assistance.General office administration.Receive and dispatch parcels and envelopes.Liaise with internal staff/departments, ensuring messages and information are timeously and correctly processed.Maintain security by following procedures and monitoring the logbook.Assist with any other tasks or duties assigned by the Supervisor as needed to ensure exceptional and efficient service.Administer stock (Tea, coffee, milk, sugar, cleaning supplies).Create installation certificates and vehicle lists for clients.Assist in keeping the reception area clean and tidy at all times.SKILLS AND KNOWLEDGEMatric coupled with a minimum of 1 year working experience in a Reception environment or relevant tertiary qualification.Immaculately groomed individual with a friendly and energetic personality.Fluent in speaking and writing English.A passion for customer service and a professional attitude at all times.Excellent interpersonal skills with attention to detail.Ability to cope with a constantly changing and pressurised environment.Computer literate with knowledge of Microsoft Office.
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