Job title : ReceptionistJob Location : Gauteng, JohannesburgDeadline : February 09, 2025Quick Recommended Links Jobs by Location Job by industries Duties and Responsibilities Answer the telephone in a professional manner Respond to all stakeholders' inquiries in a polite and timely manner Screen calls and direct calls to the correct department or persons Take accurate messages and forward them timeously Welcome visitors and redirect them to the appropriate person Ensuring quiet and neat administration of the following: Sorting and distribution of mail Reception area responsibilities including completing visitor registry Courier documents and parcels as and when requested Screening and routing of incoming and outgoing mail – hand delivered (courier) Assist with other functions as per manager's instruction Communicate challenges and changes which affects the business to management Knowledge / Experience / Skills / Abilities Above average verbal communication and listening skills Ability to withstand pressure and provide above average services Must at all times be diplomatic, patient and assertive Ability to work independently and use initiative along with problem solving abilities Ability to build strong effective relationships with all stakeholders, i.e.
Parties of the Council, Clients and management team Adopt appropriate interpersonal style in achieving task accomplishment, modifying behavior according to tasks and individuals involved Conduct professional telephone etiquette. Must be a good team player and achieve objectives as set out by the Departmental Manager Must be meticulous in carrying out tasks/instructions etc Knowledge of the Motor Industry Bargaining Council and its functions, and Labour Relations would be an advantage. Requirements Qualifications Matric (Grade 12) or equivalent qualifications Customer orientated behavior essential (callers, service providers, agents) At least 1 year switchboard operation Presentable and professional attitude Fluent in English Bilingual advantageous Computer Literacy essential Administrative / Management jobs