Receptionist

Employment Type: Full Time Harvard House is looking for an energetic person to join their team.
As the first point of contact the successful candidate will play a crucial role in providing an efficient customer service function to clients and colleagues alike.Key activities:• Operate the switchboard in a professional and courteous manner and direct calls to staff• Identify the appropriate staff member to assist with client queries when they occur• Screen all incoming calls, take messages when staff members are not available and ensure the prompt and accurate delivery of same• Receive all visitors in a professional and courteous manner.• Co-ordinate the receipt, collection, sorting and distribution of internal and external mail• Ensure that the meeting rooms are clean and tidy after the client leaves• Booking of meeting rooms• General administration and filing dutiesQualification and experience required:• Matric with a minimum of 2 years reception/ frontline and administration experience• Frontline experience is essentialSkills and competencies required:• Proficient in MS Office, Word and Excel• Excellent telephone communication etiquette• Excellent verbal and written communication• Good administration skills• Active listening skills• Ability to multitask• Organised and attention to detail• Reliable• Team player• Professional outlook• A calm personality that can cope with interruptions• Customer service attitude #J-18808-Ljbffr