Receptionist

Job Description The Receptionist serves as the first point of contact for visitors, clients, and employees.
This role is responsible for managing the front desk, greeting guests, answering and directing phone calls, and performing various administrative tasks.
The Receptionist ensures a welcoming atmosphere and efficient operation of the reception area.
Front Desk Management: Greet visitors and clients warmly, offering assistance and information as needed.
Answer, screen, and direct incoming phone calls to the appropriate person or department.
Maintain a neat and organized reception area.
Visitor Coordination: Manage visitor sign-in procedures and issue visitor badges as required.
Notify employees of visitor arrivals and direct visitors to appropriate locations.
Handle inquiries from the public and provide accurate information about the organization.
Administrative Support: Manage and distribute incoming mail and packages.
Schedule appointments, meetings, and conference rooms as needed.
Assist with filing, photocopying, and other administrative tasks as requested.
Maintain and update contact lists and employee directories.
Customer Service: Address customer inquiries or issues in a courteous and efficient manner.
Provide exceptional customer service, ensuring a positive experience for all visitors and callers.
Office Coordination: Monitor and order office supplies, ensuring the front desk area is stocked with necessary materials.
Assist in coordinating office events, meetings, and other activities.
Support other departments with ad-hoc tasks as needed.
Qualifications Previous experience in a receptionist, administrative, or customer service role is preferred.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
Additional Information Competencies Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
Ability to multitask and manage time effectively in a fast-paced environment.
Professional appearance and demeanor.
Dependable and punctual.