Receptionist

REQUIREMENTS
Matric, relevant qualification advantageous
Previous experience as a receptionist or in a customer-facing role preferred, especially in property management or real estate
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (phones, printers, etc.)
Ability to handle sensitive information with discretion and maintain confidentiality
Professional appearance and demeanour
Strong problem-solving skills and a proactive approach
Ability to work independently and as part of a team

The role is based in an office setting, with standard office hours. Occasional overtime or additional hours may be required based on business needs.
Hours: 7.45 to 5.15 pm

DUTIES
Greet and welcome visitors, clients, and tenants in a courteous and professional manner
Direct visitors to the appropriate department or personnel
Manage incoming phone calls, emails, and messages, ensuring timely and accurate responses
Perform general administrative tasks such as filing, data entry, and document preparation
Assist in scheduling appointments and meetings for management and staff
Handle mail and courier services, including sorting and distributing incoming mail
Address and resolve tenant inquiries and concerns promptly and professionally
Maintain accurate records of tenant interactions and service requests
Coordinate with maintenance and repair teams to address property issues
Maintain and update office supplies inventory, ordering replenishments as needed
Ensure the reception area and meeting rooms are organized
Assist with the onboarding process for new tenants, including preparation of lease documentation
Update and maintain purchaser and leads databases
Generate and distribute reports as requested by management
Adhere to company policies and procedures, including confidentiality agreements and data protection regulations
Ensure compliance with health and safety regulations in the office environment

Salary: R negotiable dependent on experience
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