Reception Supervisor – Medicare Private Hospital

Posted: 2024-09-02, Closing: 2024-09-16DescriptionA vacancy has arisen for a Reception Supervisor reporting to the responsible Patient Administrations Manager. The position's primary responsibilities include admission of patients into the hospital and the delivery of an efficient and professional service to the internal and external customers. The successful candidate will be goal-oriented with a strong customer, quality, and performance focus.Critical OutputsAdmit all patients in accordance with the company's admission protocols.Carry out clinical coding in accordance with CPT and ICD requirements.Ensure that all data for admissions and pre-admissions is accurate and captured on hospital systems.Ensure that the specified targets are met.Perform daily receipting according to company policies.Assist patients with enquiries and directions.Answer the phone and route queries accordingly.RequirementsGrade 12.Two years of work experience in a similar environment.Experience in dealing with people, including managing conflict.Knowledge of hospital procedures and medical terminology will be an advantage.Ability to work shifts (day or night).SkillsCollaboration/Relationship BuildingAnalytical ThinkingProblem-solving, Analysis, and JudgementResilienceVerbal & Written Communication and Presentation SkillsNegotiationStrategic AgilityPlanningProject ManagementOrganisational AwarenessExcellence and Quality OrientationEthical BehaviourTechnical and Professional KnowledgeChange AgentCoachingDecision MakingDelegationOrganisingDepartmentsAdminMedicare Private Hospital is an equal opportunity employer. External candidates will also be considered. Only shortlisted candidates will be contacted; should you not receive any communication after 2 weeks of the closing date, kindly consider your application as unsuccessful.
#J-18808-Ljbffr