Reception Supervisor

Job Description The successful candidate will be responsible for managing the reception environment to ensure that all patient services and risk management protocols and procedures are complied with and strategic objectives are met by supervising, motivating and supporting direct reports. Ensure effective quality management systems Ensure optimum operational efficiency Ensuring effective people management Ensuring effective patient data and billing processes Ensuring effective governance, financial and risk management Qualification Grade 12 Experience within a healthcare environment including people management and customer service experience Working knowledge of funder rules and a general understanding of medical terminology Comprehensive knowledge of admissions procedures Understanding of the private healthcare industry, its challenges and role players would be an advantage Basic understanding of financial principles Computer proficiency (comprehensive knowledge of IMEDS or relevant software system)