Reception Administrator

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Mediclinic Milnerton | Milnerton, Cape Town | South Africa
Closing date: 11/07/2024
Number of positions: 1
Recruiter name: Celeste Diana Isaacs
Reference number: 52068
Workplace Type: On-site
Permanent
MAIN PURPOSE OF JOBTo assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.
KEY RESPONSIBILITY AREASEnsure admissions (including pre-admissions / bookings) are captured and processed as per procedure
Identify and prevent financial risks by adhering to policies and procedures
Ensure an effective discharge process as per the Patient Administration Manual
REQUIRED EDUCATIONESSENTIAL EDUCATION: Grade 12 or equivalent
DESIRED EDUCATION: None REQUIRED EXPERIENCEDESIRED EXPERIENCE: Experience in a private healthcare facility
REQUIRED JOB SKILLS AND KNOWLEDGEDebtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)Admission; Bed functions; Preparation for next day and discharge processesAnatomy (including terminology)Hospitals switchboard systemsPatient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)Patient admin programmes on the AS400 systemICD and CPT codesMedical Aid Schemes and the Private healthcare environmentWorkmans Compensation Act (WCA) processes; procedures and policiesIdentifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
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