Job OverviewBusiness Segment: Group FunctionsTo facilitate, coordinate, and align processes and communication in support of increasing efficiencies and service delivery within Real Estate Services property portfolio infrastructure and operations section.
To optimize incident response and resolution by proactively gathering and disseminating information, identifying efficiencies, and monitoring progress of projects.Key ResponsibilitiesPerform service reviews of vendors to ensure that the service provided is at the right level and act as escalation point for management of vendors in case of service impact.Plan the regular testing of disaster recovery (DR) and business continuity measures for the section, monitoring implementation and execution and escalating areas of concern to practice leads.Provide input into the development of the technical services offerings, collaborating with planning and forecasting activities of the various services as required.Provide insight and guidance on the end-to-end performance and operability of specific services, partnering with engineering infrastructure teams as required to define and implement improvements in service and architecture.Review and draft agreements to achieve service requirements, both with internal clients and external service providers, identifying measurable processes and outcomes and reviewing these regularly, for approval by seniors and implementation and alignment by practice leads in team.QualificationsYou have completed or are completing a BSc Engineering Degree or higher in 2024 in:Mechanical EngineeringChemical EngineeringElectrical EngineeringElectronic EngineeringCivil EngineeringSouth African CitizenMaximum of two years' work experienceMinimum of 60% average over all years of study
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