Location: Edenvale, Johannesburg Business Unit: Trade Lane Reports to: Regional Ocean Product Manger Africa / Middle East Purpose of The Position: Liaise with Origin stations and obtain shipping details and documents and ensure the timely capture of RCG information.
MUST HAVE CARGOWISE EXPERIENCE Duties and Accountabilities: 1.
Obtain Shipment details and documents • Request shipping documents and shipment details from Origin, to start the Clearing process at destination.
• Quality check the pre alert as to ensure the correct selling rates were applied and that all documents are present, bills, (air/ocean), suppliers' invoice, packing list, any certificates and origin agent's invoice.
• Provide the operations department with required documents in time to allow clearance without additional costs, such as storage 2.
RCG • Ensure that relevant shipment information is captured in Cargo Wise to transmit SARS RCG information.
• Implement KPI's that measure RCG Capture success rate • Implement processes to streamline the RCG activity • Support other RCG members and co-ordinate the RCG submission process on behalf of the team.
3.
Vessel Tracking • Track and trace vessels on route.
4.
Communication • Keep Client, Client Services Representative and Key Accounts Manager updated re-shipment events daily via e-mail and status reports.
Freight Rates • Assisting with the updating of freight rates on the Master Sheet and client rate sheets as received from carriers.
Knowledge & Experience • Matric or equivalent of Senior certification • Computer literate • All modes – Air, Ocean & Road • Minimum of 1 years' experience in Freight Forwarding and RCG submissions Skills • Conceptual, analytical, numeracy • Query Resolution • Communication • Time management • People Skills • Ability to work under stress • Attention to detail Attributes • Adaptability: Adjusting effectively to work with new structures, processes, and requirements • Contributing to team success: Actively participating as a member of a team to move the team towards completing a goal • Customer focus: Develop and sustain productive internal & external customer relationships • Follow up: Monitoring the results of assignments • Communication: Setting up ongoing procedures to collect and review information needed to manage activities • Managing work: Effectively managing one's time and resources to ensure that work is completed efficiently (includes time management) • Stress tolerance: Maintaining stable performance under pressure or opposition • Work standards: Assuming responsibility and accountability for successful completing assignments or tasks