Our client is seeking an experienced HOD of Quality/Quality Specialist/Quality Manager/Quality EngineerDuties & ResponsibilitiesRequirements:National Diploma in Quality or related field.Minimum of 10 years of quality assurance/control experience in the relevant sector.Experience in both Process and Quality would be very advantageous.Familiarity with Quality Management Systems, as well as quality requirements for external customers.Proven experience with implementing Quality Management Systems.Proficiency in advanced problem-solving techniques, such as 8-D, 5WHY, Fishbone diagrams, etc.Personal attributes include strong analytical ability, interpersonal and communication skills, self-motivation, resilience, and the ability to perform under pressure.Experience or ability to start a Quality department from scratch and be very hands-on with the implementation of all Quality processes/documentation/systems.Responsibilities:Ensure compliance of delivered products with specified standards and quality requirements.Manage, oversee, and execute advanced product quality planning (APQP) and production part approval process (PPAP), failure mode and effects analysis (FMEA), control plans, and process flows.Develop, revise, and implement procedures, work instructions, and inspection protocols.Develop, revise, and implement the master samples register and oversee the calibration systems.Proactively build and maintain a high level of customer confidence.Lead the resolution of customer concerns and internal PPMs through problem-solving processes such as 8-D, 5WHY, Fishbone diagrams, etc.Coordinate and facilitate BEON submissions (initial sample inspection reports (ISIR), PPAP, request for material testing (RMT).Conduct audits of products, processes, and environmental management systems (EMS).Effectively manage the issuance, follow-up, and closure of corrective action requests (CARs).Monitor, track, and manage supplier performance (SPPM).Supervise, manage, and support containment actions, both internal and third-party.Coordinate and facilitate reporting on a daily, weekly, and monthly basis.Monitor and track company targets and objectives through key performance indicators (KPIs).Conduct first-off checks in production areas.Verify daily weld analysis tests and liaise with the lab for measuring reports, taking necessary actions for out-of-spec conditions.Demonstrate proficiency in interpreting and understanding engineering drawings.Conduct statistical process control (SPC) monitoring.Salary:Market-relatedDiscretionary performance bonus in December (each year) and annual leave days.Package & RemunerationMonthly plus Discretionary Performance Bonus
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