Minimum QualificationsNational Diploma in Industrial Engineering or equivalent with a focus on plastic injection processesMinimum of 5 years in the automotive industry as a 1st Tier supplier to OEMWorking experience with Quality Management systems and IATF 16949Excellent computer knowledge and experience especially in MS ExcelGood communication skills verbally and in writingWorking know-how on customer portals, e.g. B2B, SQMS/ PIA and IPQInterpretation and understanding of drawing specifications to draw up product validation test plansRESPONSIBILITIESRepresent the Company regarding quality engineering with trade partners and customersDraw up a product test validation plan according to drawing and customer specifications (typical EOM portals e.g SQMS/PIA, IPQ)Review and improve the effectiveness of processes according to internal and customer requirementsTravel abroad as the responsibility may requireEnsure quality processes are followed according to internal leadershipComplaints management to customers (customer portal-based systems) and trade partners with meeting deadlinesPerform audits as per the annual scheduleRepresent the Company at customers (status meetings, sorting actions, complaint management)Ensure quality processes for approval and other customer requirements e.g. engineering changesAbide by the Company's quality management principles, and standards and ensure these are continuously improvedSupport trade partners/ production in fulfilling the Company's quality management functionEnsure product and processes meet customer requirementsImplement procedures and processes that guarantee effective work methods, working to achieve the best results within the complete supply chain from suppliers, service providers and final on-time deliveries at an expected quality level to the customersEnsure quality standards are based on the business management systemActively participate and support the Company in improving the operational activities, principles Kaizen and cost reduction, supply chain improvements), CIP and effective problem solving (e.g. 8D/ CNC), 5S of the economization activities to ensure the operating targets are implemented and achievedManage the product quality planning and processes according to customer's schedules and project launch activitiesCo-operate and support the interphases with the launch team (head office and local trade on quality-related aspects)Schedule and perform annual audits according to product life cycleSupport customers regarding audits, PPAP, and complaints and conduct internal audits during launch/ series processesOversee implementation of corrective actionsActively support the process of maintaining company quality certificationParticipate in any committees as needed or directedAgree and implement quality-driven processes during the launch phase with trade partnersAble to work and interface with other global teams during project/ launch and series phasesTrain and support quality technicians at trade partnersSupport launch management activities as per the BMS processCompile and review PPAP documents and the quality planning phaseTimely reporting and escalation as per key performance Indicators
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