Quality Control Supervisor

Key Responsibilities: Quality Control Planning & Inspection : Develop and implement quality control procedures to ensure compliance with company and regulatory standards. Conduct regular audits, inspections, and product testing to identify and rectify non-conformance. Maintain Good Manufacturing Practices (GMP) and accurate quality control records. Team Leadership : Lead, train, and manage a team of QC personnel, ensuring optimal performance and adherence to company policies. Conduct performance reviews, provide hands-on guidance, and foster a culture of continuous improvement. Manage team schedules, attendance, and adherence to workplace standards. Customer Service : Address customer inquiries and complaints related to product quality, working closely with internal sales teams to resolve issues. Health, Safety, and Food Safety : Uphold safety standards within the workspace and report hazards or incidents. Ensure compliance with food safety principles, standards, and the companys Food Safety Management System (FSMS). Reporting and Administration : Oversee daily audits, housekeeping standards, and ensure effective communication during shift handovers. Provide reports and escalate issues requiring action to relevant departments. Requirements: Education : Matric (Grade 12). NQF Level 4 Supervisory Management Qualification. Certificate in Quality Control. Experience : Minimum 8 years in the manufacturing industry, with strong exposure to quality control processes. Skills : Technical understanding of manufacturing processes, including equipment and raw materials. Strong leadership, problem-solving, and conflict management skills. Attention to detail and proficiency in administrative tasks.