Role PurposeThe primary objective of this role is to ensure the quality and food safety of our Fresh Foods Convenience products. This involves implementing and managing the Quality Assurance (QA) system within the convenience category, as well as advising, monitoring, and providing technical guidance to the development team and suppliers/manufacturers. The focus is on maintaining food safety, legal, and quality compliance. This role also includes the role of a divisional support technologist, supporting divisions at store level with regards to legal requirements and technical food-related matters.Role DescriptionEnsure adherence to quality assurance standards by verifying that suppliers and manufacturers comply with Shoprite Checkers' food safety standards and legal requirements, including ensuring compliance with shelf life, nutritional analysis, and labelling regulations.Ensure quality control by verifying that suppliers produce our products according to the specifications and standards set by the development team.Investigate customer complaints by identifying root causes issues and implementing corrective measures.Provide technical support to the divisions at store-level regarding food safety and regulated hygiene matters is a key responsibility.Provide QA related information to facilitate effective decision-making and prioritisation of activities within the Private Label team.Work closely with the team to ensure that all products and processes have robust QA assessments in place to determine best practice processes in terms of time, cost, and quality.Assist with sourcing from local and international suppliers by completing and verifying detailed QA documentation is a critical aspect of the role.Qualifications and experienceDegree in Food Technology / Science or Microbiology or equivalent degree (essential)ISO, HACCP, GMP and hygiene training certificates or as relevant (essential)+2 years' experience in a similar Food technologist / Quality Assurance / Food safety role in a Foods FMCG environment (essential)Foods QA orientated exposure to high-risk products (essential)QA orientated exposure to ISO, HACCP, GMP, hygiene and food regulations and standards (essential)Equal Opportunity StatementOur Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included. We are committed to Employment Equity when recruiting internally and externally. Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period. If you don't hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.
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