Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.What will you do?Santam Broker Solutions has a position available for a Risk Assurance Specialist who will be based at Hill on Empire in Parktown. This position falls under the Quality Assurance function, which operates with a management mandate, providing an independent, objective assurance and advisory services to assist business in enhancing the overall operational governance, quality and service standards. We are looking for a highly professional and driven individual to assume this role reporting to a Quality Assurance Manager.What will make you successful in this role?The successful incumbent will be required to perform quality assurance and due diligence reviews on all portfolio administration business. The scope includes:Verification of business partner's application against their underwriting, premium collection, claims mandate finance and systems utilised.Performing quality assurance reviews to provide independent assurance and advisory services to assist business in enhancing their overall operational governance processes, quality and service standards.Support the Business to discharge their responsibilities relating to the compliance risk management process as required by relevant regulatory requirements, applicable codes of conduct and minimum standards.Qualifications and ExperienceRelevant Bachelor's degreeKnowledge of risk management and risk management practiceExposure to a Quality Assurance environment and Internal AuditUnderwriting, premium collection and claims business experienceKnowledge of FAISUnderstanding of the regulatory and business environment of the Short-Term Insurance industry.IT Governance & Information Systems AuditValid driver's licence (able to do domestic travel)SkillsAbility to design, document and perform risk based auditsA good knowledge of the business and the ability to evaluate risksAbility to take a holistic view of the organisation in determining and positioning compliance risksAbility to identify strategic issues through critical reasoningAbility to effectively influence across all relevant levels within the business unit, including senior and middle business management.Ability to effectively plan and set priorities for self and engagement teamStrong communicatorStrong project management skillsResults oriented with a strong deadline focusAbility to build strong relationships and to work with others towards shared goalsTeam player able to collaborate and support colleagues and peers across the organisation, while still being able to work independently when neededFlexible and open to change and innovationGood conflict management skillsGood negotiation and problem-solving skillsStrong attention to detailGood report writing and presentation skillsStrong analytical skillsBuild a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.Our commitment to transformationAt Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
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