Position: Quality Assurance ManagerRegion: Fidelity Cash SolutionsReporting to: Fidelity Cash Solutions Managing ExecutiveOverall Purpose of the Job:Minimum Qualifications and Experience:Certified Quality Assurance Auditor ISO 9001:2015 and must have attended and passed the following ISO courses:ISO 9001:2015 Quality Management Systems – RequirementsISO 9001:2025 Quality Management Systems – ImplementationISO 9001: 2015 Quality Management Systems – Internal AuditorMinimum experience 10-15 years in a quality work environment.Must be able to re-write Quality Procedures as and when required.Must have previous audit experience in the South African Security Industry.Must be able to perform individual audits according to the audit plan.Must have skills in report writing.Must have own reliable transport.Must be able to travel extensively.Must have the ability to train and interact with Senior management.Main Duties:Planning of FCS Head Office and Branch audits.Perform planning of the audit engagements, including the establishment of strategic audit coverage plans.Training Executives and Branch personnel.Planning meetings with Executives, Branch managers, and FCS staff for audit purposes.Establishing viable project plans and timelines.Ensuring the audit plan is congruent with risk assessment audit experience.Understanding and documenting systems and business processes.Ensure that the planning of reviews is followed as per the audit methodology.Data Analysis for Continual Improvement.Corrective Action strategies, implementations, and controls to sign off.Preventive Action analysis and reporting system.Identify Risk and Prioritise:Perform ongoing risk analyses by observing, analysing, and consulting with relevant management and parties of the identified audit areas.Prioritise risk for engagement and relevant internal controls of the environment.Adopt a risk-based audit approach while conducting internal audits.Conduct Audits:Develop a comprehensive understanding of the purposes, responsibilities, and procedures/activities/functions within assigned focus areas.Ad hoc projects as directed by the Executive Management and Group Internal Audit Manager.Ensure that each Internal Audit is conducted in accordance with Internal auditors' standards for the Professional practice of Internal auditing.Prepare draft written reports on the results of reviews in accordance with Internal Audit report Standards.Assisting management in improving weaknesses in the systems of control.Conduct follow-up reviews as scheduled by the Senior Management requirements.Reporting the audit results to FCS Executives and Group Internal Audit Manager to be included in the Finco and Risk Committees Board packs.
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