Quality Assurance Engineer, Amazon Search Relevance MeasurementHow would you like to impact millions of customers around the world using Amazon Search? This is a rare opportunity to build a core part of the Search Relevance Customer Operations team undergoing rapid investment and growth.
This team measures the spectrum of Search experiences on Amazon and helps root cause and deep dive escalations from customers and leadership. From highlighting pain points to surfacing abuse across 21 locales, we root cause problems in the complex Search stack layers and protect the customer from compromised experience. We seek to improve customer perception of Search and trust through enhanced comprehension of our search results.
We are looking for a passionate QA Engineer to enhance the customer journey by performing Search Troubleshooting whenever an escalation is flighted by leadership or customers. You will help root cause and improve customer experiences viewed by millions of people per day. You will have the opportunity to learn and be a part of the Amazon retail website ecosystem globally.
Our engineers have a diverse range of skills and talents, and we can't wait to harness your passion to make us an even stronger team. There is a rich roadmap full of new features planned that will transform the way our customers can understand the value of Search.
Inclusion and Diversity: Our team is diverse! We drive towards an inclusive culture and work environment. We are intentional about attracting, developing, and retaining amazing talent from diverse backgrounds.
As a senior member of the team, you will provide technical leadership and mentorship to other QAEs, fostering a culture of collaboration, learning, and professional development.
3+ years of quality assurance engineering experienceExperience in automation testingExperience in manual testingExperience with at least one automated test framework like Selenium or AppiumExperience in gathering test requirements to create detailed test plans and defining quality metrics to measure product qualityExperience as QA lead on medium to large sized projects
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