Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.Job Introduction:
G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Quality Assurance& Control Manager: ESS based at our Head Officein Centurion, reporting to the National Operations Manager.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Quality Assurance & Control Manager: ESS plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.
Role Responsibility:
Effective Management of Quality Assurance & Quality Control
Develop, implement and maintain QA/QC programs and procedures
Conduct quality audits and inspections
Analyse and interpret QA/QC data
Identify and investigate project quality queries
Develop and implement corrective and preventive actions
Represent the company on QA/QC matters to customers and other stakeholder
Quality Assurance & Quality Control Administration
Collate, implement and manage all required QA/QC documentation
Compile daily/weekly/ monthly/ quarterly QA/QC reports to be presented to the customers & National Operations Manager
Preparation of a summary report on findings together with the recommendations for submission
Quality Control of Project Financial Performance
QA/QC and oversight of invoice documentation and accuracy of information
Reviewing profitability of projects, maintenance contracts, sustainability, cost effectiveness and labour.
Manage the QA/QC budget
QA/QC Operations Support
Managing the Maintenance/Project process flow and activities that has a direct/indirect impact on the outcome and success of contract
Client retention and customer service levels
Ensuring that all required formal customer meetings are scheduled, attended and minuted.
Maintenance of positive customer relationships
Quality Management/Ops Process management – adherence to quality standards
Conduct and oversee quality controls and inspections (Including sub contractors )
Implementation of Shared Best Practice on all sites
Health and Safety
Reinforces Safety, Health, Environment and Quality awareness
Maintaining a safe and secure work environment by correcting unsafe acts/conditions, looking out for hazards, and investigating accidents
Ensuring policies and procedures, job safety analysis, and standard operating procedures are adhered to
Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for allocated projects
Participate in safety forums created by the company for example safety meetings and safety talks
Report all safety incidents to the relevant people.
Discuss all safety incidents.
Follow-up on any activities assigned through safety meetings / committee / representative / management.
Attend safety education and refresher programs.
Comply with safety policies and procedures at the workplace.
Distribute safety information as and when required
The Ideal Candidate:
Qualification and Experience
Grade 12
A valid Driver's License
Minimum 3 - 5 years experience in a similar role
A tertiary qualification in Quality Assurance and Quality Control or equivalent will be advantageous
Knowledge of relevant Legislations, Health and Safety legislation, Security Regulations, Quality Standards & Investigations.
QA/QC techniques, risk assessment, fault finding methodologies for electronic security systems implementing change
Knowledge of IT network infrastructure
Certification of Access Control, CCTV and Intrusion Systems. (e.g Impro, Gallagher, Milestone, Avigilon, etc)
Experience with ISO standards
Experience with other Quality Management Systems (QMS) and tools
Skills and Attributes
Computer Literacy (ChromeOS/Windows)
Basic Financial Acumen
Networking Skills
Understanding the organisational environment
Understanding the organisation's goals and objectives
Dealing with changing circumstances
Verifying the design of electronic security solutions
Testing and commissioning of electronic systems & software
Supporting and working with others
Delivering objectives
Dealing with complexity
Acting professionally
Delivering great customer service
Sharing and cooperating
Software Knowledge Level
Broad knowledge of Time and Attendance.
Broad knowledge of Access Control.
Broad knowledge of CCTV
Broad knowledge of Perimeter
Strong knowledge base on communication protocols i.e. TCP/IP.
Hardware Knowledge Level
Broad knowledge of Time and Attendance Hardware
Broad knowledge of Access Control Hardware.
Broad knowledge of CCTV
Broad knowledge of Alarms
Broad knowledge of Electric Fencing
Broad knowledge of Gate Motors
Broad knowledge of Intercoms
Broad knowledge of PA systems
Strong knowledge base on communication protocol wiring i.e. CAT5.
#J-18808-Ljbffr
