Job title : Quality AnalystJob Location : Eastern Cape, Port ElizabethDeadline : January 09, 2025Quick Recommended Links Jobs by Location Job by industries Purpose of the Role: As an IT Quality Analyst, you will play a pivotal role in maintaining the integrity of IT projects by ensuring adherence to quality processes and documentation.
Working closely with a variety of stakeholders across the organization, you will ensure seamless transitions between project phases, while ensuring that all IT solutions meet the highest governance and quality standards. Key Responsibilities: Develop & Enhance IT Quality Management (QM) System: Define and store quality standards and guidelines, including the Quality Handbook, Test Cases, and Testing Software. Maintain IT Business Process Model (IT PEP): Ensure that the IT PEP is up to date and effectively implemented. Project Planning & Control: Oversee the development planning, initiation, and control of IT project implementations. Identify and Optimize Processes: Identify process gaps and suggest improvements for increased efficiency and quality. Ensure Compliance with Governance Standards: Actively participate in IT solution provision to meet governance and quality standards, ensuring long-term sustainability and reliability. Project Reviews: Conduct regular project reviews (financial, timing, product quality) and ensure adherence to quality standards as per IT PEP. Collaboration: Work closely with Project Managers, Business Analysts, Technical Leads, and other stakeholders to verify and gather necessary documentation. Quality Gates & Audits: Establish and conduct quality gates for proposed IT systems/solutions, ensuring the highest standards of quality.
Perform self-audits of IT processes and provide recommendations to improve quality. Educational Sessions: Facilitate sessions to promote IT Governance and Quality, ensuring these standards are ingrained within the organization's culture. Requirements: Proven experience in IT Quality Management and governance within a project lifecycle. Strong understanding of quality assurance principles, IT process management, and IT business models. Excellent problem-solving and process optimization skills. Strong communication skills with the ability to collaborate effectively across teams. Experience conducting audits and quality reviews of IT systems and processes. Knowledge of industry-standard quality management tools and methodologies. ICT jobs