Job Title: Property Portfolio Guru | UK Property & Maintenance Company
Location: South Africa (Remote, UK Hours) Job Overview:
We are seeking a highly organized and mature Property Portfolio Guru to join our UK-based property and maintenance company. This fully remote role, based in South Africa, requires someone with a deep understanding of property management who can efficiently oversee client relationships, manage contractors, schedule repairs, and ensure that all properties are well-maintained. Your role will be crucial in driving operational excellence and fostering long-term partnerships with both clients and vendors.
Key Responsibilities: Manage a portfolio of properties, ensuring all repairs and maintenance are executed promptly and efficiently.
Oversee and coordinate scheduling for maintenance and repairs, working closely with contractors and vendors.
Build and nurture strong relationships with clients, offering exceptional customer service to maintain their trust.
Source and onboard new clients, ensuring their future needs are met by our company's services.
Handle administrative tasks, including managing emails, phone calls, and property documentation.
Act as the primary liaison between clients and contractors, ensuring clear communication and expectations.
Keep all records organized, up-to-date, and accessible for smooth operational flow.
Proactively identify potential property issues and address them before they escalate.
Monitor ongoing maintenance tasks to ensure they are completed on time and to the highest standard.
Qualifications & Skills: Proven experience in a similar property management or maintenance coordination role.
Strong administrative and organizational skills with the ability to handle multiple tasks simultaneously.
Excellent communication skills, both written and verbal, with experience managing client and contractor relationships.
Ability to work independently while being part of a remote team.
A proactive mindset with a focus on customer service and client retention.
Familiarity with property management software is a plus.
Experience working in the UK property sector is highly advantageous.
Mature, responsible, and organized with a sharp attention to detail.
Equipment Requirements: Reliable internet connection and computer setup.
Ability to work UK hours (Monday - Friday).
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