Key Responsibilities To actively prospect potential home loan clients through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis-based selling techniques, either switches them from other financial institutions or offers them new home finance packages that are tailor-made and accompanied by our Amazing service.
Alignment to Business Driver/Strategy To ensure that roll-up branch, regional, and national targets are achieved and hence contribute to maximizing company profits and shareholder value.
Source potential clients Using proactive prospecting methods: Create a strong network of potential clients through ongoing partnering and relationship building; Using proven and measurable reactive methods: Referral campaigns Personal marketing opportunities i.e., Shows, Expos, Mall campaigns, etc.
Email campaigns Corporate presentations Networking Call duties Social activities SPATG letters Flyers Open House Days Identify needs Identify the primary financial and emotional needs of the potential client by asking open-ended questions and then actively listening to their responses Pre-qualify the potential client through understanding their background situation and linking it to the credit matrix Identify the financial problems/challenges faced by the potential client and the impact it is having on them If the potential client does not qualify, keep their details for possible future follow-up Match relevant product package to relevant need Using outstanding product knowledge, present the features and benefits of a product package to the potential client in such a way that it meets their needs and solves their problems Explain to the potential client the procedure taken to process their application Apply the correct credit criteria when assessing the file Draft motivations and explanations of any abnormalities for better understanding Explain the LOA (Final Grant) and close the deal Explain all the important figures, conditions, and terminology in the LOA Close the deal by summarizing the benefits of the relevant product package as it relates to the identified need, then asking for the business Maintain customer contact and follow-up Update the client on every step of the process after the deal is concluded Explain answers to questions from clients accurately and clearly Keep in contact with the client even after LOA has been signed On signing LOA, get referrals from the client Applications capture and file construction Application completed and captured Supporting documents acquired.
File packaged for Branch Admin Requirements Own transport/car essential.
Minimum Qualification Matric.
Minimum Experience 2 years proven track record in sales (sales leagues/rankings; records & achievements) Must have operated in an environment that requires proactive prospecting (a hunter).
Must have worked in a pressurized sales environment Exceptionally strong admin skill set Preferred Experience 3 years Sales experience, preferably in a home loans environment Generic Competencies Confident Resilient Self-starter Persistent Self-reliant Energetic Empathetic Professional Respectful (cross-culturally) Service-oriented Passionate Optimistic Honest Tenacious Accountable Time management Persuasive Extrovert (outgoing) Technical Competencies Prospecting Needs identification Closing sales Networking Relationship building People skills Financial calculations Verbal communication Written communication Translating market trends Negotiating Credit analysis Listening #J-18808-Ljbffr
