Listing reference: 017878
Listing status: Online
Apply by: 16 September 2024
Position summary
Industry: Property & Real Estate
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Johannesburg Metropolitan
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction
To manage project delivery and risk within agreed budgets and timelines through the effective co-ordination of resources, aligned to Brand objectives.
Job description
To oversee and ensure a professional online registration and booking process of independent contractors that is simple, efficient and in line with company policies, processes and relevant legislation in line with agreed SLAs.
Networking initiatives.
To effectively affiliate and on-board the independent contractors in a way that they act as a brand ambassador in all their interactions with internal and external stakeholders, including third party organisations, and our customers in a manner that demonstrates an accurate representation of the company's values and code of conduct.
To oversee and manage a team of Administrators in line with agreed SLAs and in a way that ensures service excellence to internal and external stakeholders.
To enhance and improve the workflows and supporting technology in line with business needs.
To ensure all queries and technical issues are resolved timeously and in a satisfactory manner within agreed SLAs.
To ensure all internal and external stakeholders receive adequate training and support timeously.
To provide trend analysis and reporting in order to drive management decision making.
To effectively estimate and manage the project timelines.
To provide relevant and timely reports to management for operational and project decision making.
To manage risks and engage around problem solving.
To optimise capital spend on store projects.
Minimum requirements
Job Knowledge
Project management principles (plan, organise, identify/manage risks, execute, monitor).
Change management.
Financial management.
Job Related Skills
Project management skills.
Self-driven.
Delivery focused with a can-do attitude.
Customer centric.
Interpersonal, communication and presentation skills.
Influencing, negotiating and advising/consulting skills.
Resilience.
Attention to detail.
Analysing.
Reporting.
Solution oriented.
Computer skills (Excel, Word, PowerPoint).
Facilitation.
Sound financial and numerical acumen.
Job Experience
Essential:
2 years demonstrated track record of project management/delivery to timelines and SLAs experience in Retail / FMCG / Pharmaceutical / Store Operations recruitment.
Demonstrated track record of delivering to business needs and targets in a fast, high pressured environment.
Education:
Essential: 3 year degree / Project management / Business / Commercial specialisation or working towards tertiary qualification.
Competency Requirements Essential
Supporting and Cooperating.
Leading and Deciding.
Analysing and Interpreting.
Planning and organising.
Writing and Reporting.
Kindly note only applicants who meet the minimum requirements will be contacted.
We are committed to the principles of Employment Equity.
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