Responsibilities: To drive business change that delivers value through the structured implementation and delivery of projects against time, resource, money and scope constraints.
Manage the project resources (including people, procurement, systems, time and budget) from the initiation of an identified project to the end of the defined project lifecycle or process in order to deliver on project goals and objectives.
Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialization.
Maintain and build relationships for purposes of expectation management and project reporting.
Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.
Lead indirect teams by providing a meaningful context, setting performance standards and educating on process Manage the quality of delivery in line with predefined quality standards, procedures, SLAs and project plans to ensure customer goal achievement.
Implement and use governance and compliance procedures and processes effectively to identify and manage risks.
Contribute to the development of project budgets, control and report on budgeted resources to meet the project objectives.
Assist with the creation of change management plans and implement these to maximise the adoption and/or usage and minimise resistance.
Compile and maintain relevant project documentation in accordance with agreed project procedures and methodologies to effectively support project delivery as well as comply with audit requirement.
Requirements: A Bachelor's degree or higher in business related fields.
5+ years of experience in project management role.
Experience in the financial services sector, particularly in banking.
Skills: Project Management Tools : Microsoft Project, Jira, Trello, or similar tools.
Governance & Compliance Tools : Confluence, SharePoint, Risk Management Software.
Communication Tools : Slack, Microsoft Teams, Zoom Financial Management Tools : SAP, Oracle, or other financial software.
Reporting & Documentation : MS Office Suite (Excel, Word, PowerPoint), Google Workspace Methodologies : PRINCE2, PMBOK, Agile/Scrum Change Management Tools : Prosci, ADKAR, or similar frameworks.
Proven ability to cultivate strong stakeholder relationships, effectively managing key internal and external interactions to ensure the delivery of quality and value.