About The RoleRole Overview:Reporting to the Operations Manager, your main responsibilities will be to manage Build Teams and deliver against Svella and Client KPI's. Liaising with the client and ensuring partnership is maintained and communication to ensure the installations are completed. Ensure resources are effectively managed and monitored ensuring quality and health and safety standards are met, providing support and strong leadership.Responsibilities:Ensure that all SHEQ procedures are adhered to and that all activities are carried out with due regard to the Health and Safety of all employees, clients and members of the public.Provide clear and inspirational leadership to the team, ensuring delivery of the project(s).Control and manage resources within the contract to achieve the productivity and efficiency targets set.Manage and plan the contract resources and activities to meet the financial, operational environmental and quality targets.Manage and develop relationships through maintaining regular contacts with the relevant client representatives.Continual review of resources and activities with a view to maximising the operational performance and ensuring cost effectiveness.Continual review of existing working practices with a view to introducing alternatives promoting efficiency, through monitoring and analysing performance.Identify ways to increase/exceed customer satisfaction whilst maintaining the company's financial position.Provide support to the Operations Manager in all areas of the contract as required.Skills, Experience & Qualifications:(NRSWA) Streetworks Supervisor.Must have a strong Network Build background.Extensive experience within the Telecoms delivery industry.Extensive experience of managing high performing teams, across business-critical contracts.Excellent communication and stakeholder management skills.Proficient with Microsoft Office packages (Outlook, Word, Excel).Full UK Driving Licence with a minimum of 2 years driving experience and no more than 6 points on your licence (essential).Company Benefits:Car allowance.25 days holiday + bank holidays.3x life assurance.Employee Assistance Program (discount from high street retailers).Private healthcare.Free eye test vouchers.Employee referral scheme.Pure Gym discount.Virgin Media - 'My Rates' discount.Occupational Health.Access to apprenticeships.Please note you will be required to be within 1 hour commute of our West Midlands offices for this position.About UsSvella Connect is a leading provider of telecoms and digital infrastructure, building and installing high-speed broadband networks to help connect businesses and residents with full-fibre internet. With depots in Warrington, Leeds and Kirkby in Ashfield, Nottinghamshire, we are a leading contractor for telecoms and internet providers such as Virgin Media and Openreach – and carry out a range of projects across Yorkshire, Midlands and the North West.Our vision is to be the employer of choice in the industry by investing in long-term growth, introducing technology, innovation and developing efficient ways of working to ensure excellent service for our clients and their customers.
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