Job PurposeTo deliver frontline team results through enabling others and manage the process auditing function with the intent to improve the operational performance of the organisation in terms of increased revenues; reduced costs; improved customer service and alignment to best practice; in line with the organization's business strategy.Job ResponsibilitiesEarly Warning reporting and tracking. Team to conduct Early warning activities to identify exceptions / anomalies on a daily, weekly and monthly basis for the full portfolio. Relevant stakeholders informed and escalations done when required.Perform daily, weekly and monthly checks to identify metadata updates, exceptions and portfolio challenges that need to be resolved. Ensure relevant stakeholders informed and escalations done where required.Conduct monthly Programme Executive Portfolio reviews.Perform trend analysis to identify organisational blockers, risks and issues to be resolved.Track submission and approval of time captured to prevent recoveries being lost.RAG reporting completed pre and post snapshot.Execution Governance and Support:Provide "fit for purpose" execution governance support, standards to improve the overall health and execution delivery of the portfolio.Ensure that governance standards are fit for purpose, changes applied and appropriately communicated.Provide pro-active first line project, process, governance support to the portfolio.Apply Minimum Critical Deliverable governance to project activations, scope changes, phase moves and project close-outs.Execution Governance reporting completed on time such as Execution priority list, SME Movements, Completed projects etc.Monthly Actual upload completed on time.Monthly Snapshot completed on time.Facilitate Project Close-out Retrospectives.Perform fit for purpose - Current Audit scope:Project documentation stored in SharePoint in accordance to MCD requirements.Innovation Schedule checks - verified for scope, milestones and critical path.Relevant Stakeholders and Portfolio Managers informed / escalated where required.Manage and provide evidence requested by GIA, yearly External audit and GT Risk.People SpecificationEssential Qualifications - NQF LevelMatric / Grade 12 / National Senior CertificateAdvanced Diplomas/National 1st DegreesPreferred QualificationBachelor of Commerce: Internal Auditing, Advanced Diplomas/National 1st DegreesPreferred CertificationsProject Management certification, SDLC, COBIT, Process, Best Practice Methodology, ITIL FoundationMinimum Experience Level7-10 years of experience doing a variety of process auditing/ governance workTechnical / Professional KnowledgeClient service managementClient service principlesCommunication StrategiesDiversity managementEmployee training/developmentFinancial Accounting PrinciplesGovernance, Risk and ControlsPrinciples of project managementRelevant regulatory knowledgeManagement information and reporting principles, tools and mechanismsBehavioural CompetenciesEarning TrustCustomer FocusBuilding talentInfluencingDriving for ResultsPlanning and Organizing
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