At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
PURPOSE AND MISSION OF THE JOB: The Project Contract Manager (PrCM) is a key member of the project team, working in close collaboration with the Project Managers and core project team. They provide guidance to develop, implement, and drive contract/claim management and risk mitigation strategies in accordance with Alstom's business objectives; including extensions of time (EoTs), variations orders, contract amendments. They ensure proper record keeping and file preparation in support of robust claim files.
NETWORK & LINKS INTERNAL Customer DirectorProject Team (Project Director, Project Manager and Project Team members such as Project planner, Project financial controller)Sourcing Legal Counsels and Contract Management Teams worldwideLegal & Compliance DepartmentProduct / Platform teamsContract Management CommunityProject Management Office (PMO Central function)Project Directors and Project Managers worldwideSourcing and ProcurementTender teamsEXTERNAL Customers, Partners, and suppliers/subcontractorsKEY ACCOUNTABILITIES Ensures application of Contract, Claims and Insurance Management Manual (CCIM) and Alstom governance.Prepares Contract Summary and ensure it is widely communicated and regularly updated.Carefully analyzes the contract to build and drive implementation of Contract/Claim Management Strategy Plan.Ensures elaboration of the CDRL by the Project Team members is launched in time, is accurately communicated, and updated.Monitors Works toward contract obligations, including monitoring of project schedule toward achieving contractual milestones.Ensures timely issuance of contractual notices to customers/partners.Establishes and implement project specific commercial procedures, particularly regarding correspondences, notifications, insurance, variation requests/orders and claims preparation files.In collaboration with Documentation Controller and/or Contract Administrator, ensures a reliable filing and easy access of correspondence from and to customers/partners.Monitors/manages correspondence by analyzing (for and with Project Manager) incoming and outgoing correspondence to customers/partners.Develops and produces any project specific processes and ways of working for contract/claim management.Develops a pragmatic commercial approach based on contractual analysis of the project, to protect, on a daily basis, Alstom interests toward customers and partners.Carefully monitors, records, and notifies customer/partners regarding claims/counterclaims and prepares and manages all elements and supporting documentation for claims/counterclaims negotiations.Monitors customer/partner requests for variations / change orders / extensions of time. Provides follow-up, as necessary, to drive to transactional closure, including updates to the VO/VR/Delay registers, preparation of commercial offer, and prepares associated contractual letters for CD/PM approval.Provides creative advice on specific issues, risks, and contractual/claims activities, taking into account the contract and business objectives.Routine report on contract management and claims activities to the project, and Legal, and Contract Management teams.Provides training on contract/claim management to key stakeholders, including project management, finance, engineering, and sourcing communities.Anticipates events and risks associated with the contract management activities; proposes various counter-strategies and commercial solutions to keep the situation under control.Works closely with the Project Directors, Project Managers, Project Controllers, Project Engineering Managers, Sourcing Contract Managers, and Project Planning Managers, to identify and mitigate risks; and to identify, maximize, and leverage claim opportunities.Provides at any time, on management demand, a reliable and understandable contractual and commercial analysis of the project.Drafting of all correspondences, variation orders and contractual claim particulars in accordance with the requirements of the contract and in collaboration with the project team, relying in their input.PERFORMANCE MEASUREMENTS: Specific claim recovery target achievement;Defining and implementing best practices in contract/claim managementQUALIFICATIONS Preferably a degree in either Engineering, Law, Quantity Surveying or Business or a combination of these.Or a tertiary qualification and commercial / operational experience. Post graduate commercial qualifications are well regarded.EXPERIENCE Minimum 8 years of working experience in Contracts ManagementProven track record in contract management in a complex business environment, ideally in similar business environment (railways, construction, manufacturing, oil & gas, energy)Railway knowledge advantageousFluent in English – reading, writing, speaking (mandatory)Advance MS OfficeTo perform this job successfully, an individual should have knowledge of Contract Management systems; Project Management software (Primavera and MS Projects); Excel Spreadsheet software and Microsoft Office Word Processing software.Hands on experience in claims management, negotiations and contract law.Understanding of Project Management skills including process and procedures, customer interface, schedule management, scope management, commercial management, and personnel administration and negotiations.Risk and opportunity experienceExperience in cost recovery managementKnowledge of professional and statutory rules and regulations associated with supply management procurement and projects in generalHave experience working in a multicultural matrix project environment.Working knowledge of transit customers, products, suppliers and servicesAbility to travel locally if requiredOccupationally fit to work on an engineering/manufacturing siteOffice based positionCOMPETENCIES & SKILLS Ability to read and interpret contractual documents, including terms and conditions, planning, and technical specificationsAbility to write routine reports and correspondence.Ability to speak effectively before groups of customers or employees of organization.Ability to understand project financials and impact of contract/claim management on project's profitabilityAbility to solve practical problems and deal with a variety of variables in situations.Ability to interpret a variety of instructions furnished in writing, oral, diagram, or schedule form.Ability to manage conflicting priorities.Ability to be operationally effective and accountable.Ability to work transversally and collaboratively in a strong spirit of teamwork.Willingness and ability to be creative and bring forward new ideas and innovations.Must be able to communicate with precision and transparency.Maintain high levels of ethics and compliance in dealing with both internal and external stakeholders.You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!
Important to note As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.
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