Duties & ResponsibilitiesLead and manage projects focused on reducing the company's debtors' book, including scheduling and chairing AR project meetings, setting goals, and breaking down tasks.Conduct thorough analyses of the debt situation, including risk assessments, age debt reports, and identifying patterns or root causes of overdue payments.Coordinate and implement quality control measures to ensure project deliverables meet business requirements and conduct monthly reconciliations on debtor accounts.Engage in direct communication with customers to follow up on payments, resolve account issues, and negotiate repayment terms using various channels like phone, email, and letters.Oversee the efficiency and performance of projects, including measuring and reporting on outcomes, and offering suggestions for improvement.Act as the primary point of contact for all project-related queries, ensuring swift resolution of problems and efficient management of stakeholder communication.Collaborate with teams and work independently to ensure high-quality, accurate deliverables, updating and managing databases, and organizing workloads for effective debt collection.Ensure compliance with financial policies and procedures, including timely reporting, preparing bad debt write-offs, and referring overdue debts to external collection agencies as necessary. Additionally, handle general Accounts Receivable and ad-hoc responsibilities as required.Minimum RequirementsMinimum of 5 years of experience in credit control, coupled with a solid background in customer reconciliations. A comprehensive understanding of Accounts Receivable principles, including awareness of both internal and external business factors, is essential. Proficiency in computer applications is mandatory, particularly in SAP (FI Module) and Microsoft Office (Excel, PowerPoint, and Word). The role demands excellent business communication skills, encompassing telephone etiquette and professional email writing. An ability to effectively plan and organize, ensuring efficient workload management and adherence to deadlines, is crucial. We are looking for someone with outstanding problem-solving skills, a customer-focused approach, and proficient time management abilities. Critical thinking skills, a target-driven mindset, and prior experience as a Project Administrator will be highly regarded.Benefits in joining usJoining Saint-Gobain offers a range of benefits including opportunities for exposure, diverse career paths, and a focus on innovation and sustainability. Employees benefit from professional development and training programs, stable and resource-rich work environments, and competitive compensation packages. The company's emphasis on a collaborative corporate culture, community engagement, and a commitment to research and development provides a fulfilling and dynamic work experience, ideal for those seeking professional growth and a chance to contribute to significant industry advancements.
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