Today, more than 60% of the items sold in Amazon's stores globally are from independent sellers — most of which are small- and medium-sized businesses — providing a vast selection of products, competitive prices, and great convenience for shoppers.Amazon is seeking a Program Manager to lead our Fees and Pricing strategy. In this role, you will be responsible for developing and enhancing both existing and new pricing and fees processes, methodologies, and products.We are looking for a candidate who is eager to roll up their sleeves and own strategic programs and initiatives. You will leverage your core analytical, product development, and project management skills to drive our strategic vision forward. The ideal candidate has a proven track record in strategic program management, a strong analytical mindset, and the ability to thrive in a fast-paced, dynamic environment. If you are passionate about driving innovative pricing and fees solutions, we encourage you to apply.This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon's current flexible work guidance. Amazon encourages open communication about unique needs for flexible arrangements.Amazon knows that a diverse, inclusive culture empowers us all to deliver the best results for our customers. We celebrate diversity in our workforce and in the ways we work. As part of our inclusive culture, we offer accommodations during the interview and onboarding process. If you'd like to discuss your accommodation options, please contact your recruiter, who will partner you with the Applicant-Candidate Accommodation Team (ACAT). You may also contact ACAT directly by emailing ******. We want all Amazonians to have the best possible Day 1 experience. If you've already completed the interview process, you can contact ACAT for accommodation support before you start to ensure all your needs are met Day 1.Key Job ResponsibilitiesLead strategic projects and initiatives that will drive our Fees and pricing program.Develop and maintain pricing and fees rules, tenets, and frameworks to support our strategic objectives.Build scalable, automated pricing and fees products and processes to enable further network expansion.Conduct root cause analysis that allows us to understand the financial health of our business and develop processes to drive these analyses at scale.Identify opportunities to improve pricing and fees models, tools, and workflows.Collaborate cross-functionally with stakeholders in Finance, Operations, and Product teams.Drive the implementation and adoption of new pricing and fees initiatives.Report to senior leadership on key metrics and program updates, with the ability to synthesize data into actionable insights and recommendations.Basic QualificationsBachelor's degree in finance, engineering, statistics, or related technical or quantitative field.Program or project management experience.Advanced Excel knowledge and basic SQL.Experience defining program requirements and using data and metrics to determine improvements.Experience defining and implementing process improvement initiatives.Preferred QualificationsProcess improvements experience.Experience with Fees and/or pricing.Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief.Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
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