Job Purpose:The purpose of this field-based position is to sell designated product lines to an agreed portfolio of customers, veterinary practices, as well as Specialty Pet Retail shops.The person in the role is required to develop mutually beneficial and productive long-term partnerships with our customers and to maintain these relationships with the appropriate quantity & quality of activity.Deliver at least agreed sales targets, growth, and market share gains for specified product lines.This role contributes to the overall success of Zoetis by delivering against sales growth & market share gain targets for the designated product lines.Core Responsibilities:PlanningMaintain a high level of expertise with the evolving portfolio of products, services, pricing, competition, market, and industry trends.Ensure customer information and call reports are continuously updated through the CRM system.Align activities and account plans to marketing programs and management direction in line with the Solution Selling model.Analyze and interpret actual and potential territory/customer sales and growth opportunities to support delivery of sales targets.RelationshipsDevelop mutually beneficial and productive long-term partnerships with our customers based on high-quality account plans.Contribute to the success of your team by sharing best practices with colleagues and proactively contributing ideas.Call ActivityDeliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers.Ensure clear and specific objectives exist for each individual call.Deliver relevant marketing messages, product information, and programs consistent with management direction in line with the Solution Selling model.Proactively identify customer opportunities and capitalize on them.Accurately record call activity in the CRM system, in line with company guidance.Ensure clear and timely follow-up plans are in place and actioned.ComplianceMaintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy, and local codes of practice.Location: Western Cape Province, South Region.Desired Skills and Experience:Training & QualificationsPreferable qualification in Veterinary Science/Animal Health/Animal Science/Agriculture or related.Valid driver's license.IT literate. Able to use standard business software and communication tools.Experience3 - 5 years previous sales experience is preferred.Knowledge of the veterinary/pharmaceutical industry is an advantage.Proven achievements in sales.Key account management experience is advantageous.Key SkillsExceptional sales ability.Strong communication and influencing skills.Builds successful and effective relationships.Knows their stuff - able to retain and recall product information to a detailed level.A strong focus on planning, balancing tactical planning with day-to-day operational requirements.Ability to work independently as well as in a team.Drive and resilience, demonstrated with a persistent, never give up attitude.Confidence, likability, and an authoritative personality.Agility and flexibility.BehaviorsKeep your selling skills sharp - train and retrain.Be an expert on your solutions - know them inside and out, and continue to learn.Use the experience from setbacks and failure to drive your future success.Sell what you know your customers need; what you know will work for them.Help build the reputation of our brand by understanding and supporting the things that we stand for.Know your vets. Know more than just their names; know their business.Establish effective and lasting relationships with customers that build loyalty to our brand.Ground all account plans in commercially sound thinking.Deliver on your commitments to customers and colleagues. Do what you say you'll do - and quicker and better.Give the team timely information and support that helps them to deliver their role.Know what's going on around the business and talk about it to your customers.Communicate across roles, across regions, across species.Travel RequirementHigh frequency of travel within the region.Travel outside of territory from time to time.Manage far run territory 4/6 weekly.May be requested to work extended hours and weekends for special program events and/or training.The successful candidate will be required to live on territory.About Zoetis At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture, and commercialize vaccines, medicines, diagnostics, and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection, and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies, and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.Diversity, Equity & Inclusion Connected to our purpose and Core Beliefs, at Zoetis, we lead with inclusion. Our Diversity, Equity & Inclusion (DE&I) focus helps create an environment where each colleague can thrive. Our commitment to DE&I begins with our leadership team of diverse backgrounds, experiences, and ethnicities, and it is demonstrated in our support of our colleagues and the animal health industry. We have nine colleague resources groups whose members spread awareness, foster inclusivity, and make a positive impact on our business and communities.Our commitment to advancing Diversity, Equity, and Inclusion has earned us recognitions as a 2024 Catalyst Award recipient and a Top 50 Company for Workplace Fairness by Fair360 (formerly DiversityInc). Zoetis has also been named a Best Place to Work for LGBTQ+ Equality, a Best Company for Working Parents, a Top Company for Executive Women, among many others. Learn more here.
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