Description Dear Future, Product SpecialistYour role requires you to provide specialist product advice.Are you someone who can:Manage costs / expenses within approved budget to achieve cost efficiencies.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.Manage day-to-day production incidents and/or first tier escalations related to product functionality and processes.Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers, enablers and senior staff members.Maintain a thorough understanding of roles and responsibilities and service model of each service provider in order to contribute effectively in service review meetings and who key stakeholders are to resolve service-related matters.Maintenance of expert knowledge on relevant legislative that impact the product set, staying close to amendments and unpacking the impact on current product setup or process.
Maintain industry best practices both from a South African and Guernsey perspective to inform solutioning initiatives.Adopt the strategy and take on actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.Implement and maintain sound business processes that minimise risk, deliver quality requirements specifications and address findings as a result of internal or external audit and management self-identified issues.Initiate product research, data mining and quantitative analysis to ensure sustainability, future competitive growth and inform decisionsFacilitate the conversion of knowledge and ideas into new or improved products, processes and services.Manage own development to increase own competencies.You will be an ideal candidate if you:Have a Diploma or Degree3 to 5 year working experience in similar roleProduct experience essentialExperience within a Financial Institution or BankingYou will have access to:Opportunities to network and collaborateA challenging working environmentOpportunities to innovateWe can be a match if you are:Adaptable and curiousHave a proven successful sales track record.Thrive in a collaborative environment#Post#Fnb#LI-ZN2Are you interested to take the step?
We look forward to engaging with youAll appointments will be made in line with FirstRand Group's Employment Equity plan.
The Bank supports the recruitment and advancement of individuals with disabilities.
In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis.
The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.02/11/24All appointments will be made in line with FirstRand Group's Employment Equity plan.
The Bank supports the recruitment and advancement of individuals with disabilities.
In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis.
The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.