Product Owner: Vodapay

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Certified by the Top Employer Institute 2024.Role Purpose/Business Unit: The Product Owner plays a crucial role in the product development process, particularly within Agile and Scrum frameworks.
Their primary purpose is to maximize the value of the product resulting from the work of the development teamSetting the Product Vision: They define and communicate the product vision and goals to ensure the team understands the direction and purpose of their workManaging the Product Backlog: This includes creating, prioritizing, and maintaining the product backlog items to ensure the most valuable features are developed firstStakeholder Management: They act as a bridge between stakeholders and the development team, gathering requirements, and ensuring that stakeholder needs are met while aligning with the product visionDefining Acceptance Criteria: They provide clear acceptance criteria for the development team to ensure that the product meets the required standards and delivers valueContinuous Improvement: They gather feedback from users and stakeholders to continuously improve the product and adapt to changing needsProfit and loss management of respective productsThe Product Owner's role is pivotal in ensuring that the product development process is efficient, focused, and aligned with the overall business strategyYour responsibilities will include:Product Development and ManagementRoadmap Planning: Create and maintain the product roadmap, prioritizing features based on customer feedback, market research, and business objectives.Feature Definition: Work closely with stakeholders to define product features and specifications, ensuring alignment with user needs and business goals.Agile Leadership: Implement agile methodologies for product development, ensuring efficient and timely delivery of features and improvements.Release Management: Oversee the release process, coordinating with development, marketing, and customer support teams to ensure smooth product launches.Customer FocusCustomer Research: Conduct market research and gather customer feedback to identify opportunities for product enhancement and new feature development.User Experience (UX): Collaborate with UX/UI designers to create intuitive and user-friendly interfaces that enhance the overall customer experience.Customer Support: Work with customer support teams to address product-related issues promptly and effectively, maintaining high customer satisfaction levels.Business AlignmentRevenue Growth: Drive initiatives to increase product adoption and revenue generation, collaborating with sales and marketing teams on go-to-market strategies.Competitive Analysis: Monitor competitors and industry trends to identify competitive threats and opportunities for differentiation.Financial Management: Manage the product budget effectively, ensuring resources are allocated appropriately to meet business objectives.Cross-functional CollaborationStakeholder Management: Build strong relationships with internal stakeholders (, engineering, marketing, sales) to ensure alignment and support for product initiatives..Team Leadership: Provide leadership and mentorship to the product team, fostering a culture of innovation, collaboration, and accountability.Engagement: Create a high level of employee engagement to deliver best in class digital payments solutionsCommunication: Clearly communicate product plans, status updates, and performance metrics to senior management and across the organization.Compliance and Risk ManagementRegulatory Compliance: Stay informed about regulatory requirements related to fintech and payment processing, ensuring the product meets all necessary compliance standards.Risk Assessment: Identify potential risks associated with product development and operations, implementing mitigation strategies as needed.Innovation and Continuous ImprovementInnovation: Drive innovation within the product team, exploring new technologies and features that can differentiate the payment wallet in the market.Iterative Improvement: Continuously iterate on the product based on performance data, user feedback, and competitive analysis to enhance functionality and user satisfaction.Reporting and AnalyticsPerformance Monitoring: Define key metrics to track product performance and success, analysing data to make data-driven decisions and adjustments.The Ideal Candidate for this role will have:Must have technical / professional qualifications: Bachelor's degree in computer science, Information Systems, Business Administration, or anotherr related fieldA total of eight or more years' experience of which at least 5 or more years are in the successful delivery in Product Ownership (or equivalent role) across full product lifecycles, from MVP to marketable products in iterations, including support transitionExperience in successfully Leading and mentoring agile / DevOps teams in Large multi-team environmentsExperience in agile methodologies, such as Scrum, Kanban, Extreme Programming (XP), Test Driven Design and Behavioural Driven DesignExperience in successful delivery against financial / resource constraintsExperience in the use of analytics and AB / multivariate testingExperience with requirements definition and use case modellingProfessional experience and knowledge of the Telecommunications & Mobile Money and Value Added Services industry is strongly preferredCore competencies, knowledge and experience:Excellent problem solving skills, with the ability to minimize overhead tasks for the team and manage interdependences with other teamsExcellent relationship building and influencing skills, with the ability to foster an inclusive team cultureExcellent business acumen and understanding of the role of the capability in contributing to business valueIn-depth understanding of both the current Telecommunications and digital.
services market and emerging business and technology trendsA strong customer-centric focus, with an entrepreneurial and ROI mindset.
Ability to function with a high degree of autonomyStrong financial management skills and acumenExcellent product development and product management skills.Strong time-management skills, with the ability to juggle multiple balls, and comfortable working under pressure Excellent verbal and written communications and collaboration skills, with the ability to work closely with the delivery team to deliver user stories Flexible with planning and work estimation, managing and empowering the team (without needing to micromanage), able to continuously balance between the customer and commercial needs Digital/software product ownership in large scale environmentsUser story definition and refinement Expertise in Agile software development environment and methodsMarket research, design thinking, and lean start-up methods; business modellingCustomer experience design of digital products and servicesAnalytics / AB / multivariate testing and related toolsData-driven decision makingWe make an impact by offering:Enticing incentive programs, competitive benefit packages, and an exclusive 13th chequeRetirement funds, risk benefits, and medical aid benefitsCell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companiesClosing date for Applications: 24 October 2024The base location for this role is, Vodacom Campus MidrandThe Company s approved Employment Equity Plan and Targets will be considered as part of the recruitment process.
As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.