We are looking for an individual to fulfil a Product and Project Management role.
Within this role, there are touch points to various related disciplines.
The core of the role is centred on the product development, however projects that run as part of the lifecycle will also need to be managed.
Our culture is one of autonomy, so while we work closely as a team on the product and associated projects, we also need to function independently and be responsible for our own work.
This role will be working with both internal and external teams.
Internally, you will work with our product team which will require you to work directly with the CEO, Head of Product, CTO and development team to ensure delivery.
Externally, you may work with various potential clients, partners and stakeholders on piloting and launching the product at different facilities and sites.
What does the job involve Manage the development of the product through the product life cycle, in conjunction with the CTOParticipate in estimation sessions, solution design, backlog grooming and sprint planning and review sessionsDraft and maintain comprehensive product and project specific documentationDevelopment and maintenance of project plans in order to measure and report on progressManage internal and external projects, including reporting to key stakeholders are requiredEnsure that milestones are planned for and met, with on time delivery within the defined scopeGathering requirements pertaining to enhancements, new features/personas and bugs for ongoing platform developmentGathering, scoping and documenting requirements as part of active projects and the greater product roadmap.
This process includes wireframing, specifications and related requirements documentation, and task lists creationRisk management across both internal and, where applicable, external stakeholder groups and across projectsDeployment communications, including all release updates to necessary user bases and stakeholdersMaintenance and release of user documentation such as user guidesSales, pilot team and user training as and when requiredLiaising with the marketing team as and when requiredProvide first line support to users, including escalation management when requiredUser communicationsSupport change management and training with the user groupsManaging team productivity, efficiency and capacityOverseeing deliverables on both the product roadmap and specific internal/external projectsMeasuring and tracking product and related project performance using the appropriate tools, systems and techniques Qualifications Technical Requirements Bachelors Degree, with PM certification in one or more methodologies (preferred)5+ years of working experience in project management5 years working experience with requirements gathering and systems/process design/optimisationSome experience in change management a plusManagement proficiencyProcess design and improvementBudgetingSelf-DevelopmentProject PlanningTeam Performance Management Additional Capabilities Excellent communication skills, both client-facing and internallyExcellent written and verbal communication skillsLeadership skillsDedication and diligencePositive attitudeAdaptabilityProblem solving and critical thinkingIntrapreneurial mindsetSolid organisational skills, inclusive of the ability to multi-task and give attention to detail Benefits TBD