Job Description
To manage the development of innovative product solutions for all identified segments and ensure that existing products and solutions are effectively delivered and provide organisation and client value To manage and facilitate the product development process from concept through to product launch, maintaining a focus on identifying and meeting market requirements and achieving corporate business and product objectives
Initiate dialogue to build professional working relationships with all stakeholders displaying excellent abilities to listen, advise, influence, negotiate and present at all levels
Lead and facilitate difficult conflict situations into consensual agreements
Integrate opinions and information provided by various sources to make strategic decisions
Adapt communication styles to meet the needs of different audiences
Continually scan the industry to identify opportunities to create strategic partnerships with key individuals and bodies
Establish and maintain product pricing governance and compliance frameworks with due consideration of market trends and including assessments regarding settlement risks credit and capital utilisation
Engage in pricing in collaboration with the relevant segments or coverage teams
Monitor product cost structures and market penetration versus the cost of product delivery
Improve efficiencies to reduce operational risks and cost to serve
Ensure adherence to compliance requirements and that the team is competent and updated on compliance risk and process training
Develop risk mitigation strategies within area of responsibility
Monitor track and analyse error rates loss events and service failures to implement risk mitigation strategies
Continuously collaborate with Legal Risk Compliance and Fraud
Deploy and manage a proactive and disciplined product management approach including identifying new product offerings, gathering market requirements, determining business-case and feasibility, ccoping and defining new products at high level, evangelising new products within the company, building product roadmaps working to a critical path and ensuring all products are produced on schedule
Ensuring products are within price margins and up to standard
Take into considerations various factors that influence the product lifecycle
Engage in product differentiation and detailed product planning
Acquire data information knowledge and business intelligence
Assess internal end-to-end product processes effectiveness regulatory economic political and social drivers across multiple jurisdictions
Interpret the intelligence acquired for value creation
Identify new opportunities through understanding the impact of the environment on the current and future product competitiveness
Develop innovative product solutions and new processes procedures and services, or enhancements to existing products
Select appropriate channels through which products or functionality will be delivered
Scope the high level product requirements for those channels
Source product or product capabilities from other business units within FirstRand or from their participles to include these in RMB CBs value proposition to clients where applicable
Provide input into marketing training and process documentation
Initiate and develop marketing strategies in close collaboration with a centralised marketing function, the sales team and other relevant stakeholders
Define and document the detailed product implementation roadmap
Create Business Requirement Specifications work requests etc.
Scope and define new products and enhancements at a detailed level with relevant stakeholder engagement
Ensure that deliverables are produced on schedule working within a critical path
Take full responsibility for performance management of all direct reports managing their performance in relation to quality standards and agreed benchmarks and objectives focusing on all aspects of sound people management
Engage in recruitment development, performance management, remuneration and rewards, career path planning, on the job training, coaching, and mentoring
Ensure appropriate levels of management and accountability
Motivate, delegate, and empower appropriately, enabling direct reports to take responsibility and display appropriate creativity and initiative
Work with the team to actively grow their skills and lead them in operational excellence
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Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
13/11/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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