PRODUCT MANAGER HUAWEI - SERVER, STORAGE & CLOUDReporting to the Brand Director, the successful candidate will be based in Midrand and will be responsible for the following:KEY RESPONSIBILITIES• Business Strategy Development and Execution• Understand the development strategy for the vendor and implement in SBM sector?
Increase customer coverage/count for vendor and Pinnacle?
Increase vendor product coverage for vendor?
Increase geographic coverage for vendor• Define and document a development plan with each partner and focus on the execution• Review the plan every quarter• Present status of the development plan back to vendor• Training and up-skilling of partners and Pinnacle• Development partner to grow sales and presales resources of partner• Training on vendor sales tools• Training on vendor processes and systems• Managing minimum certification level of partners• Involving partners in vendor training and events• Ensure operational excellence of vendor within the partner• Orders are placed on vendor timeously• Quotes are fast and accurate• Credits are passed by vendor and to reseller/partner• ETA and delivery information• Escalation of partner operational issues at vendor and focus on resolution• Alignment of vendor resources to partner• Making sure that stakeholders at the vendor interface with stakeholders at the partner at the following levels:?
Technical?
Presales?
Sales?
Management?
Marketing• Working with the partner to drive marketing initiatives on behalf of the vendor, these initiatives may include?
Marketing events?
Tele-campaigns?
Internal incentives?
Promotion of vendor events?
Driving vendor GTM's with the partner and ensuring focus on the GTM's• Managing the vendor sales process• Deal registration• Discount Management• Lobbying support for partner at the vendor• Margin management (ensuring the integrity of channel pricing)• Vendor sales funnel management & reporting funnel to vendor• Enlisting vendor support to drive opportunity to closure• Vendor relationship management• Making sure that relationships are maintained with key vendor contacts that are required to be successful quarterly review for the partner• Solution focus for each partner• Vendor focus for each product• Take ultimate responsibility for the revenue target allocated to the partner• Drive Pinnacle product focus within each respective partner• Be the custodian of the vendor relationship at the partner• Ensure that vendors' products are top of mind with all key stakeholders within the partner• Analyze market segments and develop marketing strategies to build product demand by creating effective solutions and awareness of the product and brand• Provide marketing plans and GTM plans for the sales team• Liaise with vendor and industry to understand product and market trends and amend plans accordingly to ensure efficient product life cycle management and maximize opportunities• Clearly communicate product, market strategy, objectives and technical• Strategic account management plan for all channel partners to be presented once a quarter as part of your quarterly review• Monitor inventory (inventory turns, stock ageing, stock days, obsolesces, stock outs) in order for stock to meet all key performance indicators• Negotiate targets, rebates, co-op marketing funds, stock rotation, pricing and supply• Manage backorder and warranty return• Ensure that customer related queries are effectively dealt with and solved• Assist the team with other related functions when and where required• Submit Weekly/Monthly/quarterly reports as required by management, vendors and analystsREQUIREMENTS• Matric with mathematics is essential• Sales and Marketing qualification and/or relevant diploma is preferred• 2 to 3 years IT sales experience is essential• Previous IT distribution experience will be an advantage• Excellent knowledge of MS Office suite is essential• Knowledge of CRM and ERP system is preferred• Knowledge of the process critical in sales e.g.
RMA's & deliveries• Service quality orientated• Ability to work under pressure• Relevant technical knowledge and technology driven• Customer focused• Excellent time management• Well organized• Copes effortlessly within a high stress and pressurized environment• Willing to go the extra mile• Self-actualization (capacity to assert oneself)• Motivation (ability to motivate others)• Negotiation (in a spirit of co-operation with the aim of an amicable outcome)• Tact (courteous, diplomatic, respectful manner)• Excellence orientation (set and achieve high standards & ongoing improvement)• Feedback (provide positive, helpful & productive feedback)• Liaison (establish effective personal contact / channel for Communication between parties)• Written communication (convey information through written instruction)• Decisiveness (ability to make decisions, render judgment, take action & apply corrective measures)PERSONAL ATTRIBUTES• Well-groomed and highly presentable• Well organized individual• High attention to detail• Assertive and positive individual• High level of energy• Team player• Motivated and driven• Self-starter, self-confidence and self-driven• A high level of perseverance• Be patient, tolerant and diplomatic• Problem solver• Positive attitude• Proactive individual• Analytical thinker