Description Responsible for providing the direction and managing the creative process of a dynamic and award-winning Forex specialist team.Establishment, alignment and management of target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders.Develop a product strategy aligned to business strategy to ensure business growth and sustainability.Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.Implement and maintain sound business processes that minimize FNB risk and deliver quality requirements specifications.Findings that area as a result of internal or external audit and client management and risk.Manage designated product development projects from inception to final execution, including post implementation evaluation.Initiate and manage market research, data mining and quantitative analysis to ensure sustainability and future competitive growth.Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position.Facilitate the conversion of knowledge and ideas into new or improved products, processes and services.Manage own development to increase own competencies.Experience and QualificationsProduct Support, Development and AnalysisMin 5 years relevant ExperienceBcom or SimilarBanking Experience will be an advantagePayments / International payments experience will be an advantageJob DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.28/10/24All appointments will be made in line with FirstRand Group's Employment Equity plan.
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