Job Title: Product Manager CloudJob Location: Gauteng, JohannesburgDeadline: January 13, 2025Job ObjectivesPortfolio Product Strategy:Define and manage assigned portfolio product strategyDefine and implement revenue growth measuresTarget markets, segments & customersNew products/servicesExisting market penetrationNew marketsEnsure product attributes remain relevant to market requirementsRegular market and competitor analysesManage product pricingProduct bundlingMarket researchAttend conferences and other industry forums to remain abreast of key industry trendsInteract regularly with customers to understand their experiences and product wish listsNew Product Development:In conjunction with internal departments, manage the development of new products and the roll out internallyManage supplier relationships: Partner Status and discountsProduct Changes:Process ChangesPricing ChangesSupport ChangesSales Strategy:In conjunction with sales, define and manage the product sales strategyDirect Channel PartnersTraining and developmentMarketing Plans:In conjunction with marketing, define and implement product specific marketing plans:Internal, customer and external marketing planning and activitiesCampaign managementAccountability for product collateralProduct SheetBattle cardPricelistProposal templatesTraining ManualSales Presentation/sTraining Presentation/sFinancial Management:Revenue and margin management in line with budgetsRevenue assuranceManage exchange rate fluctuations, where necessaryProduct Sales Management:Primary contact for sales support:Pre Sales, Quote assistance, Support queriesCommission/GP/discount queriesTendersDefine and implement sales training plansEnsure regions, individual sales staff and channel sales staff are equipped to effectively sell the productsMeasure product sales by channel partner, region and individual and take corrective action where necessaryConduct regular meetings with sales teams to understand:Product specific sales pipelines in order to predict product revenue and marginsSales and customer experiences of existing productsCustomer and market specific requirementsManage the customer sales interaction experience to ensure valid information is always available for decision makingProcess Management:Manage the internal order to invoice process and review regularly to ensure maximum customer satisfactionService Strategy:In conjunction with the Service Centre, implement product specific service strategies and monthly reporting to measure customer experienceWhere necessary recommend corrective actionProduct Technical Strategy:Work together with Platform Managers to align product commercial, operational and technical strategiesReporting:Revenue and marginOperational metricsMinimum RequirementsLevel of tertiary education: Grade 12Specific degree/qualification: Engineering Diploma/Degree (Desirable)5 years ISP/Systems Integrator experience3 years Product Management ExperienceAdministrative/Management jobs
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