Job Advert Summary
WHO YOU ARE
You're our new Product Manager, leading a dynamic and fast-paced team in a Banking or Financial Services environment. With a strong background in business product management, you are customer-centric and bring valuable experience from the banking industry. As an adaptive leader, you're passionate about driving innovation, understanding customer needs, and creating impactful financial products that enhance customer experiences.
YOUR EXPERIENCE:
5+ years in a Business Analyst or Product Manager role, with a focus on business Product Management
Experience in the banking industry or financial services, with a strong understanding of customer-centric practices
Exposure to / Knowledge on (Preferred): e.g. Jira, Confluence, Java
Minimum Requirements
YOUR QUALIFICATIONS
Preferred Qualifications:
Degree in Industrial Engineering / Computer Science qualification (or any other relevant qualification)
SCRUM Master Certification
Duties and Responsibilities
WHAT YOU WILL DO HERE
Customer-Centric Research & Design: Lead the research, design, implementation, and management of software solutions tailored to customer needs and expectations.
Market Analysis & Strategy Development: Conduct market research and competitor analysis to identify trends, customer pain points, and opportunities. Develop product strategies that align with business objectives and market demands.
Product Roadmap & Planning: Define and manage the product roadmap, setting priorities based on customer feedback, market conditions, and business goals. Ensure that the product development aligns with the company's strategic vision.
Stakeholder Collaboration: Act as a bridge between cross-functional teams, including engineering, marketing, sales, and customer service, to ensure alignment and collaboration throughout the product lifecycle.
Testing & Evaluation: Assess software performance and conduct thorough testing to ensure quality, aligning with industry standards, especially those specific to the banking sector.
Product Performance Tracking & Reporting: Monitor product performance metrics and KPIs. Use data-driven insights to make informed decisions and communicate product status, updates, and improvements to stakeholders.
Software Optimization: Identify areas for improvement in existing software, particularly in terms of user experience and customer satisfaction, and implement necessary modifications.
Code Development: Write clean, efficient, and maintainable code as needed, collaborating with the development team to bring product concepts to life. (Preferred)
Tool Deployment: Deploy and oversee software tools, processes, and performance metrics to streamline product development and increase operational efficiency.
Maintenance & Upgrades: Ensure continuous improvement by maintaining and upgrading software systems, with a strong focus on customer feedback and evolving market trends.
Product Launch & Go-to-Market Strategy: Oversee product launches, including go-to-market strategies, marketing initiatives, and cross-functional coordination to ensure a successful rollout and adoption by customers.
Customer Feedback Loop: Gather and analyze customer feedback post-launch to make iterative improvements. Maintain an ongoing dialogue with customers to refine and evolve the product based on their needs and expectations.
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