Product Head: Treasury Management Solutions Details Location: Johannesburg, ZA Date: 16 Sep 2024 Reference: 135941 Job PurposeDeliver on the overall client and product line strategy in a profitable way whilst owning the value creation in the end-to-end value chain of the product portfolio. Executes and leads the product commerciality by driving a digital culture shift through digitisation in a holistic manner in line with Cluster goals for Transactional Services and CIB.Job ResponsibilitiesManage and deliver on the product P&L to achieve the agreed financial objectives by driving sustainable growth, ownership and performance for product and Sales within Transactional Services and CIBDrive financial objectives supporting the organisational budgeting process through driving reporting and monitoring of organisational financial performanceDrive, develop and manage client growth by identifying product opportunities to grow primary banker status, portfolio optimisation and ensuring commercialisationManage the value chain health and profitability of all products within the portfolioExecute on the refund app for product & conduct root cause analysis and execution of remedial actions and development of preventative measuresCustomer:Participate in client engagements to determine assist with sales, understanding client needs, and ensure product health and utilisationResponsible for product CVP and the end-to-end value chain to create seamless client experiences and innovative solutions around touch point optimisation with digital self service capabilityDeliver a world-class service by ensuring a client centric culture.Product management:Drive a product vision with a long-term strategic framework across sector and client whilst incorporating product lifecycle managementDrive the Digital first strategy creating cohesion between segment, channel and productIdentify new innovation and product health opportunities to feed the program backlogManage the product innovation funnel, including prioritisation, costs, timelines, complexity and Client ExperienceParticipation in the planning ceremonies and execution ceremonies if required within the agile framework for cadence and value creationDrive excellence in strategy execution by integrating people, processes, management, systems and measurementsLead and influence collaboration across TS, cluster and juristic to achieve the distinctive client-centred strategy.Stakeholder Management:Collaboration with stakeholders for commercialisation, compliance, people, technology, support, operationalisation, value management and servicingExternal & Internal stakeholder management through effective reporting and communication across NedbankResponsible for vendor and partner collaboration and managementEvaluate and analyse performance against Key Performance Indicators and provide insight on performance indicators to relevant stakeholders.Essential QualificationsMatric / Grade 12 / National Senior CertificateAdvanced Diplomas/National 1st DegreesPreferred QualificationProfessional Qualifications/Honour's DegreeMinimum Experience Level5 years experience in relevant or appropriate role in banking or financial services environment that has provided the types of exposure listed above.Technical / Professional KnowledgeChange managementClient service managementCommunication StrategiesDiversity managementEmployee training/developmentOrganisational behaviour theoryPrinciples of project managementStrategic planningManagement information and reporting principles, tools and mechanismsBuilding PartnershipsCommunicationCustomer FocusDecision MakingEmployment Equity StatementPreference to be given to underrepresented groups.
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