Product Head: Treasury Management Solutions Details Location: Johannesburg, ZA Date: 16 Sep 2024 Reference: 135941 Job Purpose Deliver on the overall client and product line strategy in a profitable way whilst owning the value creation in the end-to-end value chain of the product portfolio.
Executes and leads the product commerciality by driving a digital culture shift through digitisation in a holistic manner in line with Cluster goals for Transactional Services and CIB.
Job Responsibilities Manage and deliver on the product P&L to achieve the agreed financial objectives by driving sustainable growth, ownership and performance for product and Sales within Transactional Services and CIB Drive financial objectives supporting the organisational budgeting process through driving reporting and monitoring of organisational financial performance Drive, develop and manage client growth by identifying product opportunities to grow primary banker status, portfolio optimisation and ensuring commercialisation Manage the value chain health and profitability of all products within the portfolio Execute on the refund app for product & conduct root cause analysis and execution of remedial actions and development of preventative measures Customer: Participate in client engagements to determine assist with sales, understanding client needs, and ensure product health and utilisation Responsible for product CVP and the end-to-end value chain to create seamless client experiences and innovative solutions around touch point optimisation with digital self service capability Deliver a world-class service by ensuring a client centric culture.
Product management: Drive a product vision with a long-term strategic framework across sector and client whilst incorporating product lifecycle management Drive the Digital first strategy creating cohesion between segment, channel and product Identify new innovation and product health opportunities to feed the program backlog Manage the product innovation funnel, including prioritisation, costs, timelines, complexity and Client Experience Participation in the planning ceremonies and execution ceremonies if required within the agile framework for cadence and value creation Drive excellence in strategy execution by integrating people, processes, management, systems and measurements Lead and influence collaboration across TS, cluster and juristic to achieve the distinctive client-centred strategy.
Stakeholder Management: Collaboration with stakeholders for commercialisation, compliance, people, technology, support, operationalisation, value management and servicing External & Internal stakeholder management through effective reporting and communication across Nedbank Responsible for vendor and partner collaboration and management Evaluate and analyse performance against Key Performance Indicators and provide insight on performance indicators to relevant stakeholders.
Essential Qualifications Matric / Grade 12 / National Senior Certificate Advanced Diplomas/National 1st Degrees Preferred Qualification Professional Qualifications/Honour's Degree Minimum Experience Level 5 years experience in relevant or appropriate role in banking or financial services environment that has provided the types of exposure listed above.
Technical / Professional Knowledge Change management Client service management Communication Strategies Diversity management Employee training/development Organisational behaviour theory Principles of project management Strategic planning Management information and reporting principles, tools and mechanisms Building Partnerships Communication Customer Focus Decision Making Employment Equity Statement Preference to be given to underrepresented groups.
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