Senior Manager - Product Head (Business Improvement Division)Our client in the banking sector is seeking a senior manager to serve as the Product Head for the Business Improvement division of the bank.Purpose Statement:To take ownership and accountability for the Business Improvement team, responsible for providing business engineering insights/designs, unlocking business efficiency and optimisation to improve client experience and throughput.The Product Head role is responsible for translating strategic direction (the what) into a 'best in world' product through the leadership of a dedicated team, with the single focus of the product and through the entire product life cycle, planning and management of delivery (the how).Education (Minimum):Grade 12 National Certificate / VocationalA relevant degree (i.e. Industrial Engineering or other area of Engineering combined with relevant experience)Knowledge and Experience:Minimum Experience:10+ years' experience in business management at a senior level in an innovative high performing environment, responsible for overseeing a team of Business Engineers.5+ years' experience leading and successfully implementing business transformation and optimization projects.Proven experience in improving business throughput and reducing the cost to income ratio.Business plan ownership; has had ownership responsibility for owning the business plan and delivery of a Business Engineering previously.Project management where there are multiple initiatives with competing priorities and experience in influencing multiple diverse stakeholders, both business and technology.Working at strategic, tactical and technical levels.Career experience as Business Engineer.Communicating with technical and non-technical senior stakeholders across multiple business units.Using data and metrics to test theories, confirm assumptions, and measure success.Earning trust across different levels and multiple groups of a large organization.Usability studies and/or customer research principles and methods.Client development and product validation through customer feedback.Using influence and relationships to drive and achieve objectives.Leading and guiding multi-functional teams.Leading and having oversight of remote/hybrid teams.Knowledge and Skills:Experience in implementing a Business Engineering Centre of Mastery.Experience in Business Engineering business consulting.Strategic and commercial thinking; able to think about problems from a business perspective using people, process, and technology input.Business acumen and design thinking; able to take a 'big picture' view, assess, make a logical, sound decision and influence others to achieve objectives.Financial acumen - sufficient to effectively operate own cost centre.People leadership and management practices to empower, create focus and delivery.Organising, planning and prioritising work.Data-driven approach; analytical and quantitative skills.Technologically literate and able to adapt to new technologies.Able to dive deep in understanding the product, the business, and the competitive landscape.Able to present complex technical information in a clear and concise manner to a variety of audiences.Skills:Commercial Thinking SkillsInterpersonal & Relationship Management SkillsStrategic Thinking SkillsCare and passion for our peopleEarn and extend trustSimplify and make it easyLead with the 'Why'Attract and relentlessly develop peopleMake decisions - faster and smarterInspire optimism and persistenceGeneral:Clear criminal and credit record.Only shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessful.Our client is committed to diversity; applications to this position will strictly be considered in support of our employment equity goals.Please include your current salary and salary expectations.
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