Were Hiring: Product Design Lead Are you passionate about creating innovative, world-class customer experiences?
Do you have the ability to manage design projects and lead teams to deliver exceptional outcomes?
If so, we have an exciting opportunity for you!
Were looking for a Product Design Lead to join our team at a leading banking client.
In this role, you will work closely with both business and technical stakeholders, leading a talented team of designers, prototype engineers, and copywriters to create high-quality design solutions that align with business goals and elevate the customer experience.
Key Responsibilities: Stakeholder Engagement : Collaborate with business stakeholders to clarify project needs, define clear scopes, and develop creative briefs and project plans.
Design Quality : Oversee the design output, continuously evaluating quality and ensuring a seamless customer experience at each stage of the project.
Customer Focus : Take ownership of the customer experience, constructively challenging business and technical decisions to ensure the best possible outcomes.
Team Leadership : Lead, manage, and coach designers, engineers, and other team members, supporting them in setting goals, overcoming challenges, and delivering exceptional results.
Collaboration : Build strong relationships across teams to foster collaboration and efficiency throughout the project lifecycle.
Impact Measurement : Actively seek ways to measure design impact on customers and the business, and report insights to senior management.
Accountability: High-Quality Design Create innovative, high-quality design solutions to enhance the customer experience.
Provide thought leadership on design strategies and contribute significantly to the design process.
Leverage data and customer insights to ensure designs are truly customer-centric and improve the overall experience.
Design mock-ups, prototypes, and iteratively refine solutions to achieve optimal output, aligned with brand guidelines .
Accountability: Building Capabilities Coach and mentor designers within the team, fostering an environment of engagement and motivation.
Stay up-to-date with external trends and best practices , continuously building your expertise.
Share insights, feedback, and success stories to contribute to the knowledge-building of the entire design team.
What Were Looking For: Strong experience in Product Design and managing design projects from concept to delivery.
Ability to balance creative vision with customer insights , producing high-quality, customer-focused designs.
Proven leadership and mentorship skills, with the ability to motivate and guide teams to success.
Expertise in design thinking, best practices, and iterative design processes.
A passion for building innovative, customer-first products and solutions.
If youre ready to lead a talented design team, collaborate with cross-functional stakeholders, and contribute to world-class customer experiences, we want to hear from you!
Apply Now and join us on this exciting journey!
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