Job title : Product Consultant (Polokwane)
Job Location : Limpopo, Polokwane
Deadline : December 30, 2024
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Description We are looking for a Product Consultant in Polokwane to ensure product/service exposure, increased sales, and achievement of targets by representing the company and its services to the trade in-store and growing the customer base within the forecourt.
As a Product Consultant, you will be responsible for: Customer Experience Management Manage customer vetting and registration Manage rental process Gather feedback and suggestions from customers to continuously improve the rental service Monitoring and managing inventory including the storing, tracking and maintenance of equipment
Inventory Management Monitoring and managing inventory including the; Storing Tracking Maintaining of equipment Charging devices
Managing & Ensuring Compliance Standards & Discipline Management Brand Management & Compliance onsite HSSE compliance Non-Compliance Escalation Reporting and KPI's
Delivery of Quality Reporting & Insights Feedback on what is working and what is not working, Red flag escalations of issues encountered on the sites, Speedy response to resolve issues that are encountered, Provide insights gained from customer interactions
Administration Capture daily, weekly and monthly reports based on customer interactions and sales Identify challenges and corrective actionsCustomer Satisfaction and Service Gather feedback from customer complaints, queries and requests and ensure resolution Build and maintain strong working relationships
Requirements
Minimum Qualifications: Matric
Minimum Experience: 2-3 years' experience in commission-based sales in Retail environment
Knowledge, Skills & Abilities: Sales and Marketing knowledge Customer Service Skills Self management Effective administration and communication skills Knowledge and understanding of renewable energy Literacy – MS Office
Sales / Retail / Business Development jobs